@affairwithvintage wrote:
Another update encase anyone is following...
I received a message containing this in his own words ""The actual cost of shipping these on my end was close to $350 after uship's service charge, insurance, and cost of materials and labor to protect and load the speakers.""
So now the standard shipping charge includes handling, service charges and insurance costs...
He FINALLY! gave me the contact info of the carriers and keeps telling me to give him a chance and is still offering a 150$ refund.....He also said they will be here in the morning, there will be two guys in the truck and that he can have them move them into my house(I have no porch but he forgot to ask me if there are any special delivery requirements)...
I just don't know how to get the point across to him and he just isn't getting the point of this. He never communicated any of these shipping details to me after I won or before he chose to put them up for bid. I also don't think he understands how uship works...the carrier he chose is just a broker and not the actually guy who will bring them here...
I am still not sure what to do about this, I am just so upset and I feel things would have been a LOT different if he had communicated aka keep me up to date on the details of the shipping. And after I found out the actually cost to ship them reimbursed me the difference, not keep telling me WHY he should keep the remainder of the cost.
Here is a copy of the description of the item.
In great working condition, all drivers are functioning. Fabric is fully intact. Mahogany cabinets are in good overall condition with a few spots that can be touched up with wood finish product. You will see a small wet spot in one of the pictures on the fabric because I had just cleaned the spot. Once dry the spot disappears.
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* What you see in the images is exactly what you will receive; please inspect images and notes carefully before making a purchase. Any accessories, cables, or parts, if included, will be shown. Buyers are expected to do their own research with regards to proper operating requirements and/or compatibility of an item or part.
* At Resellery, we’re highly committed to customer satisfaction. We do our best to thoroughly test and inspect each item before listing. If you receive an item and find that something is not as described, please message us first!
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Please feel free to reach out if you have any questions, and thanks for looking!
B1285
First off, are you interested in getting the speakers or "getting your point across" to the seller? I think that is cold hard, "bottom line" question one needs to answer for them self - BEFORE proceeding.
If you want the speakers then take the refund and move on, recognizing this seller is an idiot. You can not "force" anyone in this world to behave they way you think they should (communications, shipping or refusing to ship, sending blocks of wood instead of speakers, etc.) - er unless you become some kind of fascist or dictator. Life will be a whole lot easier when one removes their emotions from business dealings and applies cool calm logic. The highlighted statements above, sure appear to be emotional.
However, if one is more interested in "teaching the seller a lesson" then one might have options. No idea what was the sellers stated handling time, or if that showed up on the shipping tab of the listing? No idea what was the last day of eBay's "estimated delivery". BUT IF the seller missed both their stated handling time AND the item arrived AFTER the last estimated delivery date, then you have a 100% iron clad case of "Not As Described." So in that situation, when you just are so emotional and mad at the seller and want to "get back" at them, then you file a NAD case with eBay and the seller will be required to provide return shipping for the speakers (another $350 cost on their end, IF they can find it). Plus that shipping label will have to be provided with in a certain time frame. So you hope the seller goes back on line to get bids on the shipping misses the deadline and you escalate the case to eBay who will close it in your favor, issuing you a full refund from his monies and you get to keep the speakers! Then again, the seller "could" pay for return shipping and issue a full refund and you would have "taught him a lesson" by having to pay for shipping both ways.
So it is your choice. Do you want the speakers? or Do you want to "punish" the seller?
Let us know what you decide to do.
