Ebay quotes shipping prices to buyers lower than the cost Sellers get HUGE bills

[animal-house-8]

So you put all the correct info in shipping the buyer gets a quote from ebay. Buyer buys item, later you get a bill from Fedex 2 -3 times more than what ebay has quoted the

customer, now I'm stuck with a big loss. Whats the ebay fix for this ??? Ebay is making money on the sales by quoting cheap shipping.

[penny_sioux]

i don't know, but someone is going to get fired somewhere.

[redlinear]

No, the quote is correct.
This is FedEx upgrading packages down the line due to the difficulty (impossibility) of the customer to successfully dispute it.

[kyle@ebay]

Hey everyone, please note that due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.