EIS shipping to the UK

[steady2304]

Could one of the blues look into this.

Is this category restricted to the UK with EIS shipping?

Toys and games> Diecast Toy vehicles> Cars, truck & vans> Contemporary Manufacturing

[steady2304]

devon@ebay, elizabeth@ebay, Could either of you forward this to the shipping team for clarification

[wastingtime101]

Several other sellers are reporting the same UK exclusion. You're all selling in various Toy subcategories, so it's probably some sort of intentional restriction.

https://community.ebay.com/t5/Report-eBay-Technical-Issues/EIS-not-offering-shipping-to-UK/m-p/34026...

When you posted about this yesterday, elizabeth@ebay replied to you and asked you to email their team directly so they could look into it for you. Did you do that @steady2304 ?

https://community.ebay.com/t5/Monthly-Chat-with-eBay-Staff/Monthly-Chat-October-11th-at-1-00-pm-PST/...

[blueduece58]

Yes, I did that also. It seems to be a category issue. If I change the category to: Collectibles> Transportation> Automobilia> Cars & Trucks

It will show EIS shipping to the UK.

I am just trying to verify before switching all my listings over.

It does the same thing with the WWII Diecast Tanks and Planes I also sell.

It makes no sense as I have had no problem shipping directly with USPS to the UK.