Buyer Paid but Requesting Shipping Delay

[rewovenquilts]

Sorry if this a repeat, not sure my initial post was tagged correctly.

I sold an item.  The buyer paid but is asking for first a week delay in shipping and now another week.

While I wait I am getting alerts that shipping is overdue.

Is there a way to indicate delayed shipping due to buyer request?  Or stop the alerts some other way?

Thanks, Tammy

[myfrugalboutique]

@rewovenquilts 

you have to ship within your stated time when a buyer pays. This will cause you to get a defect. Explain to your buyer what eBay’s policy is, and get that mailed. 

[12345jamesstamps]

Mail it. Buyer must have someone nearby to watch out for package to arrive. I live in an apartment  building and I do accept packages for neighbors and pick them up in the lobby and drop their packages at their doors.

I assume there will be tracking...and my neighbor(s) will tell me when package has been delivered and put it by their door. Friends, family or neighbors can help.

I have even signed for a package for a neighbor.

[evry1nositswindy]

I answered your original post and it is here https://community.ebay.com/t5/Ask-a-Mentor/Buyer-requesting-shipping-delay/m-p/34339466#M634824

@rewovenquilts 

[rewovenquilts]

Thank you so much.  Are there rules about canceling over a week after the buyer has paid?

Tammy

[toomuchstuffagain35]

You've already received a ding for late shipping. May as well hold it until that time now.

The time to tell the buyer you can't do that was before it went into shipping overdue.

[evry1nositswindy]

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@toomuchstuffagain35 wrote:

You've already received a ding for late shipping. May as well hold it until that time now.

The time to tell the buyer you can't do that was before it went into shipping overdue.

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Good point about already receiving the defect.  But I would still communicate with the buyer.  Ask if they want you to cancel and then they can repurchase at a more convenient time.  Then you can choose buyer requested.  If not, you have already received a defect and can wait longer, but then what?  How long?   

[rewovenquilts]

Thank you for the discussion.  I did reach out to the buyer with options to ship now or cancel.  I have not heard back yet. It’s an expensive item so I don’t want to risk shipping and have it ‘go missing’.  Hopefully will hear back today.