I sold an item to a buyer. Buyer received item and asked to return saying : I order the wrong one.i need return. I don't accept returns but being a nice guy I approved his return (big mistake). Buyer ships back a different item than what I sent. I message him and contact eBay about the problem. Customer service rep says they will look into the matter and eBay will not issue a refund to buyer. Buyer sends message: Omg I’m so sorry my girlfriend help me to Return to the Wrong seller. Can you send it back to me please I’m so sorry. I message the buyer to close the case, and I will send the item that he sent back. Buyer closes case. eBay issues him a full refund. I appeal the refund decision sending the messages that the buyer and I sent. I lose. Ebay says buyer returned item and issues him a refund. Buyer gets to keep item and I am out the money and item. Appealing eBay's decision on a case is a waste of time. No more being a nice guy. I will no longer accept returns because a buyer made a mistake and ordered the wrong item. Rant over.
disneyshopper
