Shipping

Forum Posts

Sorted by:

Resolved! Custom SKU - How to use this field to pull my sold items from bins?

I have a custom sku added to all my listings. Once the item sells I cannot see the custom sku. I thought the purpose of this field was to be able to organize our inventory. Is there a report that I can create that will show me the sku numbers?I found...

Handling Disputes

I hope this question finds someone with some answers. Personally, I find it unacceptable, that I have to ask the community a question that Ebay should answer. But, I digress. I shipped an item, but forgot to add tracking number. Buyer said never rece...

Ship from address won't update

Hi folks. I have changed "all" my seller and account addresses to my current address in Texas but in my item listing still says "Located in: Concord, California, United States". I've been trying to correct this for days, no progress. My Texas addy is...

UPS & FED EX RATES

Be very careful on UPS and FED EX rates mine just DOUBLED since last month on the same size and weight packages.shipped reno to east coast in april for 1/2 of todays rate from Reno to So Dakota.There IS no rational explanation..

Resolved! I'm being charged by USPS for voided shipping label dating from December 2023?!?!?

This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...

Delay at the Global Shipping Center (Litchfield)

Good morning,I searched for this topic and found a few others. However, most of them were being shipped electronics or things requiring batteries. Mine's a book. What other reasons might it be delayed?I'm a bit concerned because it's a rather valuabl...

USPS problems in zip codes 33166 33172, 33195, 33152

USPS in this zone is a disaster, if you are a seller avoid shipping by USPS on those zip codes, they have tons of misdeliveries, they have so many claims from customers, that they do not investigate anymore, they just deny them all. They just do not ...

Return to seller due to "Item not as described"

Hi. I'm hoping someone can provide some advice. I recently purchased an item which was listed as new, but it was clearly used, damaged and not giftable. The seller was completely non-responsive to my messages.I opened a case and ebay agreed with me t...

Resolved! International shipping - Canada

I have never done international shipping and think I have the concept, but need reassurance. A buyer questioned if I ship to Canada. The package is one of the larger ones I have and I have it as buyer pays shipping - USPS ground advantage. Is my unde...

Resolved! The item you are trying to purchase is not available for purchase in your location. You cannot buy

Trying to buy to the Poland, but got this message instead. The country is in allowed list. Same happens to at least two items from different sellers.

Is there a way to change USPS return packages to use Ground Advantage instead of Priority Mail?

There's no reason for return packages to be using Priority Mail when Ground Advantage exists. I use free returns on most of my items, and while it's fortunately not used that often, when it is and Priority Mail is used, it really hurts.

In transit to next facility, arriving late. USPS incompetence.

In the past month I have had 6 customers open item not received requests due to usps ground advantage packages being delayed. Tracking always states: "In transit to next facility, arriving late." These packages are arriving 1 to 2 weeks past ebay's d...

USPS Ground Advantage

Tracking is terrible and shipments are late a lot of the time, at least where I am shipping from.

Rash of non-paying zero feedback members?

Oddly, this seems specific to a few vintage Stetson hats I've been auctioning. I suspect one or two members are responsible for reasons I don't fully understand. It simply costs me time selling to legitimate members.

Shipping Label overprice

Hello, on April 12 I sold an item for $135.00, the shipping label was supposed to be $13.17. I ended up paying $154.94, which was more than the actual item. When I purchased the QR code for the label through ebay it said it was going to cost me $13.1...