05-07-2023 04:27 PM
05-07-2023 04:34 PM
Feedback cannot be edited once written. See policy below:
https://www.ebay.com/help/selling/leaving-feedback-buyers/viewing-responding-feedback?id=4103
“You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you…”
05-07-2023 04:37 PM
You can't.
05-07-2023 04:37 PM
You can't edit or change feedback you have left.
If you are talking about the buyer who just left you a neg, including any negative comments in the feedback you would leave would have been a violation of the eBay feedback policy.
Maybe you can convince the buyer they are wrong and then send them a feedback revision request.
Or if the negative feedback violates policy you might be able to have eBay remove it.
https://www.ebay.com/help/policies/feedback-policies/feedback-misuse-policy?id=5030
05-07-2023 05:08 PM
You can't change the feedback you already left, but you can add a followup comment.