Selling
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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Is this unethical?

I usually reach out to and/or refund and/or re-ship when a customer's package is returned.Last night I found 2 packages that were returned to sender (for whatever reason) months ago.I never reached out to the buyers.The buyers never reached out to me...

User avatar by Superstar
  • 229 Views
  • 18 replies
  • 1 helpful

If you make an offer.........

If you are going to make an offer, don't waste my time or ours. $15 listing. $6 offer. Counter with $9. Comes back with an offer of $6.50. Decline & block! They need a "slapping someone's face" emoji. lol

"Sell as lot" option on listing page

So I noticed there's a "sell as a lot" option in the listing form...I'm not finding much when I search the help pages, can anyone explain to me how this works? I usually upload a CSV to make listings, so I don't know how long it's been an option even...

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Items remain active listings after being sold

I recently got a Seller Subscription and listed some items for sale. The site works pretty nicely, but one thing I've noticed is that when a given item sells, if I then go to my "Active Listings" in the Seller Hub, those items are *still* listed as a...

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relist or Sell Similar?

I've been working on inventory and using Sell Similar because I think I saw advice here that using it rather than relisting improves visability or placement. Is that the general understanding?

User avatar by Rockstar
  • 256 Views
  • 20 replies
  • 1 helpful

buyer pays return shipping

We've moved this thread to the appropriate board, please click the link to find the new location.

Resolved! Feedback should be abolished

The feedback system should be abolished, It is an unfair one-sided system that does not accurately portray the customer side, We have 2 choices, we either have to send a positive feedback for every customer no matter the circumstance, or leave no fee...

User avatar by Rockstar
  • 3952 Views
  • 90 replies
  • 16 helpful

The decline of ebay.

Is it my imagination that ebay continues to fix pre existing procedures that are not broken in the name of progress? I would love to join Elon Musk to investigate this issue. My only answer is it to continue their employment, when in fact they make i...

User avatar by Adventurer
  • 184 Views
  • 8 replies
  • 1 helpful

Send an offer or lower the price?

Yesterday, at eBay's recommendation, I sent an offer on a teacup / saucer to three buyers (presumably "watching" the item). One wrote back almost immediately to tell me that shipping was three times the amount of the teacup... turned out she lived in...

User avatar by Thrill-Seeker
  • 501 Views
  • 29 replies
  • 0 helpful

Resolved! USPS

WHAT IS EVERYONE DOING ABOUT THE POSTAL SERVICE. WE SEND OUT PACKAGES AND THEY DON'T ARRIVE AND OUR CUSTOMERS ARE GETTING UPSET. WE PUT THROUGH A LOST PACKAGE REQUEST. DON'T HEAR ANYTHING. THE CUSTOMER CAN'T WAIT ANY LONGER SO THEY WANT US TO SEND TH...

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