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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Number sold

If an item with quantity>1 sells, and therefore remains an available item with auction page, will ebay always default to display the number sold, or that it sold, or is this not concrete and definite default?

Getting Tired of eBay Controlling My Sales Numbers, How About You?

I Just posted this statement before deciding it needed it's own thread. I know I'm not the only seller that is consonantly experiencing eBay holding back our sales numbers for some unknown reason. As a buyer I have also experienced how eBay blocks me...

Resolved! I have been threatened with a law suit for reselling items

Hi All, I was sent a stop order from Merck Millipore to cease selling items on ebay that were manufactured by them, or by Sigma Aldrich or by any of their related companies. Is this legal? They have told me I need a resale license from them. Please l...

Insertion fees promo.... credit for month of may

Okay this accounts billing cycle ends in the middle of the month on May the 15th... I received my my ebay invoice,and am being charged 30 cent insertion fees... I received the promo,that ebay sent out at the beginning of the month,then sent out an em...

If you sell on Ebay -- what's working for you?

I'm sitting back reading all these messages about slow sales and wondering, What's working?Do you use promoted listings? Does that work? Do you pay Google Shopping? Is that working? What makes your listings appear in searches?

As a seller, I accidentally had the wrong "ship from" zip code in my account when printing a label

I recently shipped an item with the wrong "shipping from" zip code in my account (an apartment I lived in 7 years ago -- I don't sell on eBay often obviously). I have since updated my "shipping from" address, but already dropped this item off at the ...

Does an Anchor Store boost visibility of products?

Over the last couple of years it has become apparent that eBay does a number of things to throttle sellers in certain situations and/or reduce/increase the visibility of an item to prospective customers. For example, we might have an item that sells ...

Resolved! Large Package Must Ship Freight but who?

I have a package that is only 40 lbs but is 63 inches long and in total doesn't meet the specs for usp, fed ex or usps. I need to go freight. Any ideas how I can get this shipped fairly inexpensively for freight. The product is worth around 300 . I j...

PayPal funds withheld

On the last item I had sold for $158 in total and the funds were immediately available From what I've read I thought at a certain point they stop doing that to youSo I sold something yesterday because I needed cash and BAM I regretted that because I ...

Shipping to South America is a biggest loser!

Shipping to South America is a quick way to lose money. Top reasons why;1. Shipping takes up to 2.5 months.2. Buyers contact you way before then for a refund.3. South American countries dont upload tracking. 4. Ebay does understand bullet #1 and forc...

Resolved! Ebay commercial

Has anyone seen the new ebay commercial ? It's the first one I've seen in all these years. It's a nice commercial.

Good News: TRS shipping discount and $100 insurance still available on non TRS Plus listings

All my "badges" have disappeared from my listings when I went to 3 day handling and 14 day returns, but I guess "I" am still a TRS. I just printed a label and the discount was still there, with no charge for inusrance on my $90 order. Yay!

Feedback reply to potential negative inquiry

So, the quick question is this: should I receive a negative from a buyer, whose feedback left for other sellers is more colorful than a pantone color book, is it against the rules to mention her ID in my reply? Just curious. I got a complaint that th...

Cancelling transaction for non paying buyer, what's the right thing to do?

Recently a buyer made a purchase via BIN and didn't wish to pay. He requested me to cancel the transaction. I thought the right thing to do is to let the process run its course and ultimately, have eBay record an infraction on the buyer. To my surpri...

Selling First Expensive Item Tips

I have recently listed and am trying to sell an expensive watch. I am only used to selling items under $100. Is there anything I should look out for? I plan on only sending it to a buyer with a reasonable amount of feedback as well make sure they've ...