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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Will eBay Ever Admit That Only GTC On Fixed Price Kills Sales? Let Sellers Decide !

I am sure that there are a lot of sellers with a "PRODUCT" that they sell over and over, so, GTC makes sense. However, there are lots of sellers that list collectibles, often "ONE OF A KIND" and they, like myself, NEED that ability to list FIXED PRIC...

cross or dagger sign under the sales tab on seller hub

Hi guys, do you know what the cross or dagger meean? right beside the price under sales tab on seller hub.

GTC are ending with no notification and not showing in UNSOLDS.

I ended 2 listings in the last 24 hours on ebay because they sold on other platforms. I imported them into Turbolister just so I had those 2 listings. What do you know, 18 items came down!! I checked all these other listings and they are no longer in...

Huge drop in traffic and sales. TRS but sales down over 80%

Sales and traffic decreased by over 90% compared to last 5 years same time frame. Currently down 82% for 31 day period. Down 90% from last yr. This decrease started in November 2018 when eBay changed to cataloged search. We have sold items full time ...

Shipping an item to the verified address when they messaged saying a different one.

Hello, We recently shipped an item to the customers verified address (paypal address), even though they said that the address was wrong and gave us a different one in a different state. We have listened to buyers a few times without getting burned. M...

Seller Vacation mode is useless?!

Looking for some feedback here and how this could be changed? On 12/21 I put my seller account into vacation mode with a return date of 12/26. I posted a nice message to buyers stating any purchases made will be shipped on the 26th. Later that day I ...

Resolved! Figuring out sales tax

Do we have to go to each individual state’s website to get the percentage sales tax, or is there a single place that lists them all together? eBay’s explanation and sales tax table that we supposedly have to put on each listing was extremely confusin...

Refresh eBay store?

Anyone have any experience with eBay customer service 'refreshing' your store? They supposedly have your store manually spidered?

Resolved! Active listings

Hi, My store has active listing of 953 items, but my Seller Hub mention used 1000/0 left !!! Where are the other 47 items

Can't relist expired auction

I can go through the process of relisting an old auction, but when I click to post, I get "You can't relist this, because you've selected to automatically relist it."I really don't want to recreate the auction because evidently it's there to do so bu...

Resolved! Selling a motorcycle - Low Volume (single) user. Need fee clarification please.

Hello, I've looked at the ebay motors selling page and I am still confused as to how much it will cost me to sell my motorcycle. I plan to use one of the "Low Volume Seller" quick listing tool packages. Probably the "Plus" package for $55. My underst...

SCAMMERS & FRAUDS ON EBAY!!!!

Selling jewelry on eBay might seem easy until you get ripped off for the 2nd time in 4 years for an approximate total of $22,000. The first situation was for a cross i sold on eBay & the buyer wanted a return because of bogus reasons stating the ston...

UPC codes on pre-owned items

I keep getting errors on UPC codes missing in listings. These errors are on pre-owned items of clothing. Where am I suppose to get these UPC codes for used items of clothing? Thanks

Clarification on New seller protections

@Anonymous Sorry for continually asking you questions, but I just read the new seller protections as of October 1st and I wanted clarity based on your answers from my previous posts about ITEM NOT AS DESCRIBED, Here it is copy and pasted: You’ll rece...

Best way to restart a completed GTC listing to sell more of the items?

Over in my selling account I had a GTC listing for multiple items finish when I eventually sold the last one - so the listing has now moved to my Sold items area. I have now got several more of these items ready to list - so I want to bring back the ...