Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer Bid and Paid for Local Pick Up item, with no returned communication for a week

Strange circumstance. A buyer with limited history on relatively small purchases has purchased a large local pick up item from me. Money transferred to PayPal immediately after purchase. I have sent 4 communications to discuss arranging a pick up and...

Single use coupon code for specific buyer

I would like to be able to offer a code/coupon to a buyer offering 15% off of their next purchase. I have been looking through the message boards here for some time, and the closest I've found is the codeless coupon in the Seller's Hub (under Promoti...

Need help with a question?

Hello, last month my printer jammed up on a Friday night and 8 labels were shot. Monday morning when I wanted to reprint the labels EBay made me repurchase the labels. Why is this? Why can’t I reprint the labels that I purchased. I contacted eBay and...

Buyer with unusual feedback profile not paying.

I can say that I am still waiting for payment for an item that hasn't reached the two day period but after looking at their feedback I found that they had about 400 positive feedback received in the past year and only 3 feedback left(one of them bein...

item cancelled (my fault) - payment refund - but didn't get the ebay fees back

unfortunately i listred an item which already haa been sold a while ago.i let know the (new) buyer about the situation and cancelled the order - fully refunded him via paypal.he made his steps on his hide (proofed the refund on the resolution side) a...

Unclaimed?

I just sold my iPhone on EBay. I received an email saying I have received payment but it is not appearing in my PayPal account. eBay says that the buyer hasn’t paid when I received the email saying she has. She contacted PayPal and it is “unclaimed”....

Selling going downhill

Has anyone noticed that there selling is going down? I haven't sold anything since Oct.30th. I usually sell lots of stuff in November. Is it political or Covid?

SHIPPING FEE NOT AVAILABLE

Is anyone else experiencing issues with amount that customer sent for shipping has been sent to you autopay and is not available to pay the shipping label. This is crazy - The auto pay takes your payments and sends them to you in two days - not consi...

BUYER FEEDDBACK..CAN SEE THEY LEFT SOMETHING BUT CANT SEE & NOT UPDATING

CAN SEE 2 BUYERS HAVE LEFT FEEDBACK HOWEVER IM UNABLE TO READ IT NOR HAVE MY "STARS" UPDATED?? ANY1 ELSE HAVING THIS PROBLEM OR ANY SUGGESTIONS APPRECIATED THANKS

Buyer with remorse keeps trying to get a refund; meanwhile, PayPal balance is -$1,500

I sold an item a couple weeks ago for around $1,500. The following morning, after I already purchased a $50 shipping label, the buyer said he feels anxious about it and no longer wants it. Then after talking it through, he said to go ahead and send i...

PayPal Overcharged Fees

I had a long time checking thoroughly my PayPal account status and transactions and I discover that PayPal started the last months to charge me 5,5-10% fees on my eBay sales!!!The customer support has been disappeared and I can not contact them via c...

Managed Payments....and no international shipping!

I only sell and ship to the 50 United States. No international shipping. No one can buy or pay me, who does not have a U.S. Shipping address or a U.S. Paypal account (dollars only, no conversions). If I switch to Managed Payments, how can I be sure t...

Listing item

im having trouble on listing item. it dont let me list my items

Managed Payments Plan: How will it affect printing shipping labels?

Now that it's getting closer to everyone having to be in the Managed Payments plan, how will that affect printing shipping labels.Can I still print my own shipping labels through eBay, and will they still deduct the cost of shipping from PayPal or wi...

Selling and Shipping issue

Hi guys,i need to discuss a serious matter with you all.i had to face a problem last few days and i need to your help, tell what to do,this is what happened the buyer bought the item and completed payment, after 1 day i shipped it and updated the tra...