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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

new seller hub

what's going on with eBay

Resolved! See my old posts?

Is there someplace to go and see a list of all the posts I’ve made on these forums? I asked a question in a thread yesterday or the day before, but I can’t remember which thread it was in.

Account Summary Box/Square-Gone From the Seller Hub Page

The Account Summary Box or Square that used to appear on the Seller Hub page is now gone. I can view my account via the Seller Dashboard. Maybe it is just me.....probably missed the memo.

Does anyone prefer the new seller hub over the classic form we used for years?

Does anyone like the changes eBay made us use as opposed to the classic version we used for years? If so what aspect of it is a improvement?

dropped listings

Hello- I've been selling active for 4 years. I have a question: does eBay sometimes drop a sellers listing automatically because maybe the seller didn't keep the listing updated and current. I think that's happened to me. No big deal, just curious.

MY EBAY ALL SELLING HOME PAGE

Greetings eBay sellers. I have lost the ''old'' my eBay landing page. It's the MY EBAY landing page that first lists all the active items you have for sale (up to 200 items), then immediately underneath that are all the items you have sold recently w...

Note to EBAY - PLEASE BRING BACK CLASSIC VIEW!

Many eBay sellers have already posted similar comments. Ebay - Please bring back the classic view. Many of us use BOTH Seller Hub and the Classic View for different data sets and functions. The Classic View shows a great screenshot of items listed an...

Classic View - we want it back (at least as an option)!

Why does eBay always change graphics to worse? This new design is a complete disaster.Please return classic view.

eBay Seller School

eBay has now released Seller School to the public! https://sellerschool.ebay.com/ Much of the content in Seller School comes from the eBay for Business Youtube Channel & Facebook page, plus other marketing materials, so some of it you may have seen b...

Buyer is not closing a case even after he got the item

Buyer openned a case some days ago because he didnt got his item. He never escaled it just messages. He finally sent me a message that he got the item but he didnt closed the case yet. I already sent him a message asking him to close it and nothing. ...

Resolved! Do I have to sell $600+ item to buyer with new account & only 3 feedback?

I've had a surface pro listed for a few months with not too much interest (a few low offers made). Then everyday for the last three days I got several offers. I was going to accept one of them, but because of selling a higher priced item and also doi...

Offensive item policy

So --I am not allowed to sell a 1964 Centennial of the Confederacy Collector's plate (offensive stars and bars), yet there are 4,385 listings in the clothing section featuring the image of the murderous thug Che Guevara. Go figure. I will slip into m...

UPS Discounts through Ebay vs. UPS Discounts through Personal Account

I've been dormant for a while and had a big headache with FedEx when I was selling involving me not being able to represent myself when overcharged because I went through Ebay and not a personal FedEx account. Stuff happened. Now I hate FedEx and don...

Difficult buyer complaining about guitar - complaining but (so far) has not requested return

I sold a used 2001 PRS McCarty Standard in an auction which ended on 3/14. The buyer received the guitar on 3/19 and complained about two things: 1) The action being too high 2) Some "milking" in the finish on part of the guitar - I had to look up wh...

With the My eBay Active you could miss a sale!

I have my page set at My eBay Active. Now the only way to see if I have a sale is the little bell in the top right corner. If I accidentally wave my mouse over that bell, I won't know that I had a sale. I don't sit and watch my computer all day long ...