Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! About Selling

Can you explain a few things to follow when selling? I need your help guys

Buyer shipped to third party, claims empty box and won case in favor of buyer

The story goes like this. I shipped a package and the buyer initiated a return request under "Item not as described" and claimed it was an empty box. I as the seller, confidently, knows it was not empty and was weighted by FedEx. I called up eBay cus...

Can a seller protect himself against loosing money with false "not as described" complaints ?

I sold 3 parts of a camera system as defective.The buyer complaint it wasn't a complete camera allthough I clearly stated and show photos of only 3 parts.Never selling here again unless they change their terms and level the field.Buying is fine, it m...

After nearly 10 hours attempting to add in the new ebay "Item Specifics," I'm exhausted.

This morning at 6:30 AM, I began making all these new asinine "item specific" changes that eBay dumped on us on May 11; and by about 2:00 PM, I was ready to throw in the towel. When I had started out this morning, there were 486 items that upon which...

Resolved! Insertion fee - wrong

Hello dear community! Today I decided to edit several of my lots and noticed in one lot - Total fees for selected listing: $ 0.30 (I did not make confirmation of editing).This lot was put up on Good 'Til Canceled and I did not choose any additional o...

New selling/payment rules?

Under the new selling/manage payment rules....if your ebay account is hacked, is your bank account also hacked? I had my ebay account hacked, one time many years ago. Thanks

Need help integrating payoneer into ebay as an innovation in a new payment system.

In a difficult situation with a pandemic, any site has a chance to develop its own system. But why is ebay so slow. It used to be one of the best companies in the world. Now the user has to constantly ask. It's no secret to everyone that eBay has beg...

Return Shipping Label

Hi! I made a mistake and refunded a buyer before the buyer returned the item to me. eBay has now closed the case and I can't send the buyer a return postage label. Is there a way to send the buyer a return shipping label?

Invoice

Hi,My buyer asked me to revise his invoice (selling price and shipping price but the same total sale price)he paid and I didn't send the item yet but, I can't find a way to do that. I am a new seller can someone help?

EBAY CHANGING LISTINGS ON THEIR OWN TO "OR BEST OFFER"

If I Want Offers On My Listings CHANGED eBay, I WILL CHANGE THEM MYSELF.......STOP WASTING MY TIME!!!!If I Want An Offer On My Listings I'll CHANGE IT MYSELF!!!!!

Buyer Request for Refund

Just got off the phone with Ebay and very frustrated. Why is there no help for the seller and always for the buyer? Why are buyers allowed to get a refund for reasons like, "I didn't like it", It wasn't my size", I need something different". Are they...

City/State listed in best offer totally different from ship to address

Hello, I had a listing for a rather bulky item where shipping would be much of the cost. I received an offer that was lower than what I would normally consider but I accepted because the address listed on the offer was for a city only a three hour dr...

Never invoiced for a 100% to charity sale

I sell books as an individual with 100% going to a charity listed as a Pay Pal Gift Giving Fund. Usually Ebay deposits my payouts from managed payments into my checking account then sends me an invoice so Ebay can give the money to the charity. I pay...

Resolved! Item wrongfully removed as Counterfeit

This is amazingWoke up this morning to a take-down notice for one of our listings as Counterfeit. Here is the unbelievable part. WE are the brand owners.we are in over 12000 retail outlets, as well as every online marketplace. #1 selling software in ...

Threat to remove live listings

ROFLMAO. Got yet another message threat that eBay will remove my live listings if I don't sign up for MP.We havent had a live listing on this site since June of 2020. By all means, remove away.....