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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Promoted listings?

Why would I want to pay for the same service twice? Is not that what I pay ebay for is to promote all listings to buyers to generate sales? I certainly do not pay them, much like social media, to have exposure of my listings hindered based on fees......

Are MP sellers still barred from selling currency/bullion?

When I was moved into managed payments a couple of years ago there were a number of categories that MP sellers were barred from selling in, one of these was currency/bullion. At the time eBay said it was working to open up these categories to MP sell...

what is the best ways to increase sales?

I'm not sure if I'm doing anything right or wrong, so I'm hoping someone can provide me with some guidance. My goal is to improve sales, so I will consider all constructive criticism. Thanks for your help.

Resolved! Bidders not paying!

If a bidder doesn't pay for the item they bid on & won - aside from getting their account marked - does eBay credit the seller the fees for the promotions they used? In the last few months I've had an increase of bidders not paying for items I've auc...

Ebay allows blocked buyers to buy and makes you take malicious returns.

I dont come here anymore as its gaslighting central. We have sold millions here, tens of thousands of transactions, our store is several thousand large and were the biggest in our niche. Basically we have an idea how it works, how its devolved and kn...

Resolved! Collecting postage for a returned package

I shipped a package and it was returned for insufficient address. Now buyer wants it shipped again with better address. How do I collect the shipping for the package?

For those uploading their driver's license or passport for the ID check

Just to let you guys know, if you're uploading your ID... It's likely that an automated process is scanning your document. If you're required to do it again, your documents are likely being rejected by an automated process, not a person looking at th...

Listing department

I am trying to list a women's sweater ~ Department is a requirement.Only options are Men's, Teens, Unisex Adult ~ how can I list Women's sweaters?I struggle with the new listing screen, many seller features were lost!

Resolved! eBay changed me to new listing version can I opt out?

Today, 8/9/22, eBay changed me to the new listing version. Is there any way to opt-out and go back to the previous listing format? I don't need to upload videos and the pictures are turning so slowly. Thank you for all your responses and your help.

Should I try promoting some auctions? How does it work?

I think I heard at least one or more person on this board say they haven't been getting many views on their items because they are not promoting their items. I run only auctions and think my sales could be down because of not promoting items. Has any...

Ebay you are god awful. Why do Sellers still use you

11 years on the Platform. I sell One MacBook Pro and you decide to not pay me $3400 of funds. Thank you Ebay Payments.You send me document verification requests and I reply back 10+ times with everything asked for. I uploaded tracking information and...

ebay Holiday Seller Check In ---Nov 16 at 4PM ET

Per ebay:Join us on Wednesday, November 16th at 1:00pm PT for our Holiday Seller Check-in!Connect with eBay staff and sellers to learn more about our newest shipping program—eBay International. You’ll also get key insights from the eBay Ads annual ho...

new templates confusing

How do I return to old posting method?

Is anyone else having an issue with printing out labels right now?

I can't print anything! Bulk shipping nor individual item shipping.

79 Days Until Santa arrives!! Do You have your Holiday Listings/Wares UP???

Santa arrives in 79 days, so down to 78 shopping days until Santa arrives! (a few less if it needs to be shipped, of course!)We have started to sell Holiday items, ornaments and more. Appears with the economy constraints and uncertainty, Holiday Shop...