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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Buyer

How long does buyer have to pay for vehicle? Then what happens?

Recall Policy Violations

Hello, I recently had a listing taken down as there is an active recall on the product. I am an electronics repair store and this particular product is an ASUS Z690 Maximus Hero motherboard. The listing that was actually removed was for a different p...

REFUND FAILED FOR THIS CANCELLATION

I sold a jigsaw yesterday, buyer paid immediately. Whilst checking it when I was packing it up, I realised there was a piece missing. I informed the buyer who then asked to cancel the order. I did this straight away, but I can't seem to refund the mo...

Resolved! Promoted ad rate change

Why dose E-Bay keep changing the ad rate i list a shirt 10 days ago and the ad rate was 6.7% i check it today and now its 9% can i keep it at the rate when i made the listing or do i need to change it?

Source for roll wrap? e.g. of polyolefin / tyvek / faced-bubblewrap, etc ?

I'm looking for a source for opaque wrapping material that is more durable than, say, manila envelope material. I once shipped an item wrapped in ramboard. FedEx hit back with a rather large "special handling" fee. So I'm looking for something more c...

what is about a new interface for list a item????

this new interface for items listings is confusing Tho. how to i switch to classic?

Resolved! No sales in a while!

I have been selling items for over 8 years now, mostly different sites. In the past 1 to 4 weeks my sales have dwindled to zero a week. This has never happened before. I talk to other Facebook Marketplace sellers, and they too, have experienced a dra...

Resolved! Using the new eBay International Shipping program with Business Policies

So we're a medium to large seller (plenty of larger ones, but we're not tiny either), so we use Business Policies to manage our shipping settings, rather than picking them per listing. When eBay launched the new International Shipping program, it sou...

Holiday Commercial Challenge --Question for Marketing Team

devon@ebay.comI see Retail Wire has an annual Holiday Christmas Commercial Challenge:https://retailwire.com/discussion/its-etsy-versus-hobby-lobby-to-begin-the-2022-retailwire-christmas-commercial-challenge/Could you check with the ebay Marketing Tea...

I don’t know the answer to this question…

When given monthly free listing do you end one’s current listings for a day or so & then immediately relist them hoping to shake up some sales? Or just leave them alone to sit there? Your welcome discussion please!

Why has ebay suddenly made a policy change to withhold payment for 14 days?

I have been an ebay seller for many years. I have even sold a car in 2008. I have always received my funds within a couple of days. Recently I have been selling some golf equipment I have collected over the years. I sold a couple of drivers and 2 set...

I cannot change my account address. This change is not permitted at this time.{e88136-1183635x}

I keep trying to change my account address almost 2 months. but still I'm getting this error : This change is not permitted at this time.{e88136-1183635x} First I contacted eBay UK , CA via live chat and they always told me It will be fixing within 1...

A Girl and Her Snow Globe Holiday Ad

I see another site has put out a Holiday ad video, this one about a girl and her snow globe. https://www.adweek.com/?p=1490463?utm_content=position_1&utm_source=postup&utm_medium=email&utm_campaign=BreakingNews_Newsletter_221113180637&recip_id=384418...

Bug when trying to revise listing

trying to edit a listing of an item I'm selling, but when I try to post, this error message comes up:"We’ve noticed that you have been selling more on eBay. We want to ensure you continue to increase your sales successfully. Before listing any additi...

Permantly Restricted From Selling

Hey guys, My account was just permenantly restricted for selling on eBay. There was no reason given. First, I got a 5 day payout hold. Then, after it ended I got restricted from editing any listings or posting any new ones. This morning, I got the em...