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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

This is a new one, Promoted Listings suggestions to the hundredths

eBay just can't leave it alone. It's become obvious that everyday, all of the eBay programmers manicure and groom their little baby, or should I say their large cash cow, that is promoted listings. I have never seen a suggested ad rate with hundredth...

Page Views Suddenly Dropped

My organic page views dropped to 0 two days ago and near 0 yesterday. External page views are going down but not as fast. Promoted views are down, but I removed some listings from promotions. I still have 100% positive feedback. I've responded to que...

Are we on the same page as our customers?

The AI thread got me to thinking...Do our customers want a "pitch", or "short and to the point"?I always thought the short and to the point thing was preferred by shoppers....but, I'm just not sure.Examples, Which do you prefer? Which do you think a ...

Cancelling bids

I have only been selling on Ebay for a short time and I have had 2 occasions where a buyer entered a bid and then sent me a message to cancel/withdraw the bid. Is this acceptable? One said they thought the stones were something else and my pics were ...

How to remove items from the "Manage Unsold Listing" page?

How do you delete items from the "Manage Unsold Listing" ? I want to remove items that have been relisted several times and have not sold. Prior to all the changes in the format, there was a "Delete" option, however, I can't seem to find a way to do ...

Resolved! Cancelling/Removing a listing and fees

Hi, I am new to selling on e-bay. If I have to cancel or remove a listing what fees am I charged? I assume I am still charged a $0.30 fixed value fee. Am I still charged a variable percentage Final Value Fee of 12.9%?

Resolved! buyer in UK & I found out combined items not allowed. Can we cancel her orders & put them in one

Put them in one listing so less fees are incurred by her? Mind blowing how much the EIS takes from overseas buyers. Can the 4 items won but not yet paid for be cancelled without being penalized?

ebay's Q1 2023 Press Release---Better than expected results....

https://www.ebayinc.com/stories/news/ebay-inc-reports-better-than-expected-first-quarter-2023-results/

Sales and Views are Way Down

My sales have really tanked since Christmas which even my Christmas was down from my usual rush. I sell a lot of vintage/collectible Christmas plus random glass, wooden and other desirable collectibles. I feel like I get way, way less views since EBa...

Hello, I hope you can provide selling feedback on the autographed picture below

Tiny URL false positives because of new vanity sTLDs (.coffee .fits etc)

Just putting this out there as I am sure other sellers have these issues, but think they are alone or they are being given incorrect info by first tier support. ICANN is now creating dozens (hundreds) of new vanity TLD using common words like Audio, ...

Strange Characters - That buyer you don't want to sell to

Looking for opinions as this feels like a potential scam in the making. I have an item listed as BIN with no option for offers. I get a messasge from someone asking if the condition of the item is as I stated in the listing. I assure them it is and e...

Ammo

I think a lot of people here is spreading false information. Now I can care less if eBay sells ammo or not I would buy some if they did same thing with amazon. Now they are allowed to sell anything they want to but eBay and Amazon chooses not to sell...

Want to play with AI? (artificial intelligence) listings?

https://listinggenie.co/ebay-listing I stole this from the tools board.......fun to use and interesting to see what it comes up with.... It does seem limited, got "too many queries, try again later" on the 2nd/3rd thing I tried......

Buyer says item wasn’t received, but they didn’t pick it up

A buyer purchased one of my items on sale on February 23rd, I shipped it on February 24th. The item was available for pickup at their post office on February 27th. They received reminders until March 13th, and then on March 14th USPS returned the ite...