05-15-2023 11:54 AM
Has anyone been able to send out an invoice successfully since Friday? We were able to send an invoice out on Friday around 5PM using flat rate freight shipping method set at $780. The buyer sent us a message later saying no shipping cost had been added, and he ended up paying on Saturday at $0.00 for shipping. I don't want to send out a bunch of invoices and eBay not collect payment for the shipping. Thanks.
05-15-2023 11:56 AM
I have not successfully sent an invoice (haven't found the need) but I have successfully RECEIVED invoices since Friday. about a handful actually. All seemed to go smoothly... so I think invoices work fine.
05-15-2023 12:19 PM
last night I sent out 3-4 invoices for combined auctions
I never have a problem sending invoices.
sometimes a foreign buyer will decide to have it shipped to a reshipper and than you need to send a new invoice. oftentimes when this happens the type of shipping is dropped and you have to add in a new price for shipping and chose the shipping method
05-15-2023 01:25 PM
Thanks.
More info: my post is in regards to a glitch that was happening. When trying to send an invoice, eBay would error out. For anyone that had this happen to them, it looks like now sending invoices is working for new sales, but the shipping cost is glitching to $0.00 when sending an invoice for the sales that occurred when the error was popping up. Yuck.
05-15-2023 01:30 PM
all of my invoices that I send with $5.50 shipping have 0 for shipping on them when I go back and look at them
its been that way for at least 6 months
I can send a new invoice but 10 seconds later I cant check it to see the shipping I charged since its just blank