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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

ebay sucks now, hope everyone joins me in dumping this site.

Sick of the ridiculous costs to sell??? Me too. Sick of being badgered by a popup to load another stupid app on your phone??? So am I. Ebay sucks and has for many years. Wondered why no one is buying your wares???I know why. Because ebay sucks. Goodb...

Buyer Left Negative Feedback claiming item was used, cologne smell? Item was Brand New with tag?

(-) I just received a negative from a buyer. Claiming item was used. Had a strong smell. I washed once and smell was still there. "Item was brand new as pictured with tag in description." I took one picture as I pulled it out of a sealed bag." I did ...

Require buyers to provide a payment method before they place a BID is BACK in account settings.

I just wanted to try and get the word out since eBay hasn't announced this. Check your account settings everyone to make sure the buyer requirements are what you prefer. eBay just added back the option to require payment method before bidding on Auct...

Payment method required before bidding or making an offer.JPG

Sales are picking up!

Seems like I had a good weekend and good day today, not so many complaints on the eBay board today either! Are sales improving for you?

Get my first Order

Hello Friends. Im new seller on eBay. As a new seller I have same problem. I have not a single order yet. Although I have worked out on keywords and try my best to Optimize my listing but nothing happened. I have a reasonable impression rate but no s...

Refunding a buyer

Can anyone please tell me how to refund a buyer? She bought and paid for an item I listed and when I went to package it, I saw that it had some damage that I hadn't mentioned in the listing. I contacted her and told her about it and said I would refu...

Send offers changed? Can't see my shipping charges per item any longer.

I do send offers, started doing this a lot lately. Up until about a week ago, it showed me which listings I can send offers on, plus it showed my shipping charges on each item (some of mine are free, some are not). Now it does not and it makes a diff...

Sports Cards w/ Shipping Options

We have listed and sold sports cards for a few years now and have always listed the cards with 2 shipping options; standard snail mail & first class/ground Advantage. However, I was advised recently by a customer (yes, this long into the game) that t...

Resolved! Videos not showing on listing

I've uploaded videos to several of my listings. They are not showing when I go to the view listing page. I do see the video when I click to revise/edit the listing. It doesn't say "Under Review" so I'm assuming it got approved. Why are my videos not ...

what does it mean for a buyer to have a 100% positive rating?

it probably means a buyer has only positive reviews, right? wrong. what it does mean is that they have at least one review. possibly more than one. possibly all stating they're a terrible, no good, avoid-at-all costs kinda buyer. yes, a terrible, no ...

Buyer is returning a damaged item… anything I can do?

I hope I can get some advice even though this return is in progress.I sold one of my Louis Vuitton handbags last week. I’d bought it in 1997, used it a lot, but it was still in decent shape. It has damages, and I was very thorough with photos and des...

bulk jewlery how do i list it and how do i save money on shipping? i mean the buyers are paying then

just could use advice on how to name my items and pricing. is a auction better?

Creation of a Separate Handling Fee by State

Sellers have different ebay final value fees based on the buyer location because state taxes are included in the calculation. In order to remedy this extra cost, Ebay should allow the seller to be able to charge different handling fees by state. Addi...

"To create a listing, please list on the website"

For the last month i havent been able to list from my phone, i thought it was because i changed from my Iphone SE to a Huawei p20, so now i bhought an iphone again, but it still the same problem... is there any solution to this? thanks in advance!

Can I delete columns in the bulk uploader template for fields that are optional?

I am trying to list around 150 vinyl records using the bulk uploader. I downloaded the template and am a bit overwhelmed by the number of columns in it ( around 80 !? ). Based on this guide it seems many are optional. Can I delete all these optional ...