06-12-2023 08:01 AM
Hello - I have a customer who is wanting to return an item. I don't get many of these requests and am confused about the return shipping label. I have no idea where to find it on eBay. Would someone please direct me to the area? The customer is requesting I send her the label. Thanks so much.
06-12-2023 08:04 AM
The buyer needs to open a return case before you can approve the label.
06-12-2023 08:30 AM
After customer opens "return request" (label will be available for CUSTOMER to print). You don't have to do anything.
06-12-2023 09:50 AM
When the buyer opens a Return... approve it. The label is automatically available for the buyer.