Problem with custom description templates

[vitameatavegamom]

Is anyone else having trouble with the "Custom Templates" under the Description section?

Mine has been glitching all day, even after signing out and back in.

[shipscript · Accepted solution]

@vitameatavegamom 

Yes, there appears to be an issue that has come up on several forums. I could not reproduce the problem in my Firefox on Win10 or Safari on MacOS, so it is possible the issue lies within the code the seller has supplied in the template. More exploration is needed. You may want to join the technical forum thread. 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/cant-use-custom-templates-in-description/...

https://community.ebay.com/t5/Seller-Tools/Custom-Template-is-not-inserting-when-listing/td-p/344080...

[vitameatavegamom]

@shipscript  Thank you!