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Order cancelled by neither myself nor the buyer

Weird glitch?  Order was cancelled by neither myself nor the buyer. I'm in the process of reaching out to ebay for biz to see what happened.

Message 1 of 12
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11 REPLIES 11

Order cancelled by neither myself nor the buyer

@wheredidiputthatremote 

What was the item? Where was the buyer located? More info could be helpful.

Message 2 of 12
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Order cancelled by neither myself nor the buyer

An old train schedule. California

Message 3 of 12
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Order cancelled by neither myself nor the buyer

Order was cancelled by neither myself nor the buyer.

 

@wheredidiputthatremote 

 

If eBay cancelled it, they'd send a message to you regarding the 'why'. This one is a befuzzler... 🤔

Message 4 of 12
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Order cancelled by neither myself nor the buyer

@wheredidiputthatremote 

 

Did you get a message from eBay regarding a "system issue"?  If so, check out this thread thread:

 

https://community.ebay.com/t5/Selling/Sale-Cancelled-by-eBay-Due-to-a-quot-Systems-Issue-quot/td-p/3... 

 

 

Message 5 of 12
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Order cancelled by neither myself nor the buyer

No email message or anything. Buyer contacted me and asked me what's up. Not due to ship till Tuesday

Message 6 of 12
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Order cancelled by neither myself nor the buyer

@mtgraves7984 

Several posts concerning this issue...stay tuned.  

Message 7 of 12
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Order cancelled by neither myself nor the buyer

@wheredidiputthatremote 

 

That is strange for sure. I hope you will come back and share with us what eBay says.

Message 8 of 12
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Order cancelled by neither myself nor the buyer


@ckimodog wrote:

@mtgraves7984 

Several posts concerning this issue...stay tuned.  


@ckimodog 

 

Oh, Lawdy. 😑

Message 9 of 12
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Order cancelled by neither myself nor the buyer

I had two auction items that were sold and paid for yesterday canceled today, the reason being "other". I did not receive any email from ebay that the ordered were canceled, which I always receive if I cancel an order because of non payment or a buyer request. I only found out because the buyer sent a message asking why the order was canceled. I've never had something like this happen before. The buyers were refunded and the money removed from my account, so it is good that I hadn't shipped the orders yet. I can make new listings for the buyers to purchase again, but I would like to know what is happening. Screen Shot 2024-04-20 at 5.35.24 PM.png

Message 10 of 12
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Order cancelled by neither myself nor the buyer

@yahoo57  same exact thing.  "Other".  No email notification or anything.

Message 11 of 12
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Order cancelled by neither myself nor the buyer

@mcdougle4248 they said they're aware of the issue and are working on it.

Message 12 of 12
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