Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

How Ebay cheats sellers

I recently sold an item which was listed as buyer pays shipping. I specifically put in the exact wieght of the package and the dimensions. Ebay gave a range of 16-84 dollars. The auction ended and Ebay tells the buyer to pay $25 for shipping and then...

Ebay ID Verification

Hello, I used to sell on eBay a couple of years ago and am attempting to start selling on the platform again. I made 2 sales and 1 buy with no problems and then eBay put my account on hold last Wednesday. They wanted ID verification so I sent a copy ...

What is "Order level refund"?

I sometimes partial refund customers for combined shipping.I always wondered what the "Order level refund" is for and how/why you would use it.

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Nazi Merchandise Being Sold Here!

There are Numerous listings full of NAZI Merchandise, This should not be allowed or Tolerated at any time, But especially with Ukraine & the Very Similar circumstances happening there, Ebay needs to pull these listings Immediately, You can even searc...

International Fees for buyers registered address

I recently sold an item and saw that I was charged a fee because the Buyers registered address was out of USA.I may have been charged before and never noticed it and I really believe that is ebay's intention.I'm sure it is disclosed in their policy a...

Buyer used the return policy to commit fraud.

I sold a Bose QC 45 to a user and they used the return policy to commit fraud and keep the headphones for themselves, and now I have earnings of "-$30.38" due to the sales tax he had to pay.

How to contact the CEO of ebay - i have a long list

been on ebay for 26yrs but have the worst customer service people that make it up, the supervisor level is even worse and their fees are getting out of hand. THEIR MOTO SHOULD BE "WE LOVE OUR BUYERS AND HATE OUR SELLERS" 7500 items sold and the last ...

Non paying bidder wants to pay after ebay cancelled the sale.

After 4 days passed and an item was not paid for, ebay sent me a message saying that I successfully cancelled a sale. I did nothing, ebay cancelled the transaction. Now, the day after the cancellation, the bidder sent a message saying they want to pa...

Selling From Pakistan

've registered my eBay account with Pakistani details. My intention is to sell from Pakistan within the US Marketplace and ship items from the USA to the USA, stating the item location as the USA. I also have a warehouse in the USA for shipping purpo...

Mercari removed seller fees in April 2024

I use Mercari for some of my listings. Ebay has been a bit too bot friendly lately and of course the fees are the fees. Mercari removed seller fees. All of them. They DO have a fee to withdraw funds.. a $2.00 flat rate. Its better to withdraw a lot o...

EBAY'S SEARCH IS BROKEN!

I listed 6 of a new item last night.This morning I woke up and all 6 sold out.How were my customers able to find them?They must have used google. That's it.

More AI tools and testing to come...

Just had an eBay option box pop-up asking if I was interested in trying some new AI tools. Anybody else get this?

Got tricked into selling to china. Bad outcome!

I posted a GoPro camera and accessories for sale on eBay, I never sell outside the USA but a person contacted me through eBay messaging and asked me If I could sell to China as he lives there. I accepted and changed the post so he could click buy. He...

Damaged item upon delivery

Ebay was was 4 days late upon original date set, the item was not damaged and it arrived damaged. what should I do I sold through eBay ?!

HI everyone, Hope you can learn from my mistake.

I learned a valuable lesson, don't trust your neighbor. My neighbor had an item that she had to remove, and I wanted to help. I posted it and got a buyer within two days. I am planning to get it shipped and I asked her for the item. She sold it to an...