03-30-2016 07:03 PM - edited 03-30-2016 07:04 PM
I just found a short but interesting article that was just posted on Ina's site about some new changes being initiated to ebay search designed to "enhance" customer search results. The article quotes excerpts from eBay product manager Jason Fletchall taken from eBays corporate blog. Here are a few doozys:
"Providing too many options can be overwhelming for people shopping on eBay"
"At eBay, we've started enhancing our product and search results pages that will meet our customer needs at each step in the shopping process."
"As consumers browse eBay, we've leveraged machine-assisted and deep learning features to help surface the best items for their needs."
"Our goal is to make it easier and more convenient to understand the unparalleled breadth of eBay's inventory, as well as quickly cut through this inventory to find the best deal for you. Doing this well involves understanding the tradeoffs between different listings for something you are shopping for."
Here is the link to the article for anyone who wants to read it:
http://www.ecommercebytes.com/cab/abn/y16/m03/i30/s02
I am one day away from my worst sales month in 2 years, and this article instills little confidence that things are going to get any better soon for small sellers on eBay.
Solved! Go to Best Answer
10-08-2016 08:42 AM
The above search keywords are not allowed with Lowest shipping and price, try this one by lowest price and shipping and you will see the flawed results eBay has been running for months wasting the buyers time.
Run this search by: Lowest Price and Shipping
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12-20-2016 01:57 PM
I'm a programmer. When I release an app I allow 2 different ways to do things like searching: the simpler easier way, and a more advanced way. I allow the user to choose which way they want to use.
I personally need more search options. I want to search only in Hong Kong, not world wide. I also want to be able to save my default search options to "Buy it now" and "Sort lowest to highest price" as that's what I use 99% of the time.
I hope Ebay can offer these.
07-08-2017 09:27 PM
They have also changed our ability to just browse a category to see what has been listed. Previously we could do this and get 200 listings that you could scroll through before you had to go to the next page. Now only 25. Their focus is "searches" to find an exact item, but depending on how the seller describes an item (antiques), searches often are useless. That is why I browse daily. No doubt have a marketing firm being paid millions to come up with new changes that some people may want, but not everyone. I guess they don't want to make thousands in fees each year from what I buy....
07-21-2017 01:11 AM
10-01-2017 03:26 PM
I understand the theoretics behind the new ebay search feature- but I hate it!! I hate it so much, I went to the trouble of looking for a way to complain about it- which i never do. This feature is the opposite of helpful. If I want to browse for a pair of Tory Burch shoes- it's impossible to do so! This new feature insists that I narrow my search down to "heels," or "sandals." Maybe I don't want to do that? Instead, I have to go back to "Clothing, shoes and accessories," several times before I can finally look for what I want. I hope that an Ebay employee reads this, and lets users make this search feature optional. If anything, a general item search enables buyers to look at all options, i.e. buy more things.
10-01-2017 05:36 PM
Hello Everyone,
Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thanks for understanding!