eBay

6681james · ‎12-13-2023

I have sold an item 5 times now and every time the winner hasn't paid. When I look at who has won its usually a new account with no buying history. I contact them but get no reply. How can I prevent this from happening. When I set up selling the item can I set it so that the buyer must have some sort of history. Thanks in advance

doc-holmes · ‎12-13-2023

That is insanely bad luck. Sell it as buy it now, instant payment required. Or, turn on the option that required prepayment upfront.

stainlessenginecovers · ‎12-13-2023

Set listing as a Buy It Now with Immediate Payment Required.

No, you cannot set a 'minimum feedback' for buyers, but you can check the 'don't sell to buyers that have 2 unpaids in 12 months'

Look in your 'preferences' for that last one.

mtgraves7984 · ‎12-13-2023

I'm with the others... use Buy it Now and enable your Immediate Payment Required option. Better luck ahead!

soh.maryl · ‎12-13-2023

You don't mention it, so I have to ask: When a buyer does not pay, you ARE cancelling, citing "buyer did not pay" as your reason, right?

mtgraves7984 · ‎12-13-2023

@soh.maryl wrote:
You don't mention it, so I have to ask: When a buyer does not pay, you ARE cancelling, citing "buyer did not pay" as your reason, right?

@soh.maryl

Excellent question. This ^^^ action, @6681james is the very least you could do to help the most sellers.

moldy5 · ‎12-13-2023

I just clicked on your listing, also your sold items. nothing there to see! what was the 5 times sold item?

dbfolks166mt · ‎12-13-2023

You are in the UK so I don't see any of your sold listings or anything you have active and while can change my settings to do that this one is pretty easy regardless of what the item was.

First you CAN NOT block buyers simply because they have 0 or low feedback. You can set to block buyers who have more than xx non-payment cases in the past xx months.

As others mentioned you can always use the immediate payment required on BIN listings. You can also setup your account settings for autopay on best offers and auctions. This does have some tradeoffs which you can find discussed in a number of postings on this forum. To setup the autopay.

To activate from your account settings go to selling preferences and click on it.

Scroll down to Your buyers and managing who can buy from you and click on the edit

Scroll down until you see the following two boxes, check them and hit submit.

6681james · ‎12-19-2023

Thank you, ill do that in the future.

6681james · ‎12-19-2023

Thank you, for getting back to me.

6681james · ‎12-19-2023

Correct. I am citing that the buyer didn't pay.

It must have happened 3 times with the same item. The winning bidder (all different winners btw) have had 0 previous ebay purchases or sales. It's as if they are just preventing me from selling the item. Anyway, it has sold for real now thankfully.

6681james · ‎12-19-2023

The item that has sold 5 times was the Xbox that I have been trying to sell. Each time the winning bidder (All different winners) have had 0 previous sales or buying experience on Ebay. Almost like it's they were preventing me from selling the item using dummy accounts. If it happens once its unfortunate however, its happened time and time again with this item which is very odd. Thankfully, the item has now sold and the item dispatched. Thanks for getting in touch.