eBay

czekl123 · ‎12-14-2021

I've noticed a huge upswing with non-paying bidders with the newer Ebay policies where you cannot even report them. They say this new 5 day policy to cancel the order and move on is to help us but that is not true. I'm now getting way more non-paying bidders then before, building up several items in a cart, I take the time to put together combined invoice, and then nothing.

I have no recourse, these new policies just reward this behavior and punish the seller. This all takes time and money out of my day to deal with. This is ridiculous.

Anyone else experience this? It's like Ebay it's taking the San Francisco approach to operating a business, thieves and looters and scoundrels can operate with impunity and maybe even more rights then normal citizens.

Contact Ebay and their CSR are useless, they have no ability to do anything. They've been stripped of any meaningful ability other then to read a script to upsell you to a product. The sellers profits are being cannibalized for the benefit of the buyers crappy behavior...rewarded for it.

rant over

under-the-rose · ‎12-16-2021

I had someone pay and then change their mind immediately after. So , although I did receive payment, it was immediately returned, therefore it was a non-sale.

downunder-61 · ‎12-16-2021

@craigstevensstudio wrote:
every improvment ebay makes is a sep backwards for us sellers these days.

If a buyer hasn’t paid within 4 days, on the 5th day you can go to your Seller Hub to cancel the transaction using the “Buyer hasn't paid” reason and this gives the buyer a strike and you can relist. In future to have eBay automatically cancel your transactions due to non-payment:

Go here: https://www.ebay.com/Cancel/Preference/UnpaidPurchase

This new procedure is actually a giant step forward that I as a seller appreciate very much.

Admittedly I have few issues (2 in 15 years) but I like that seller's no longer have to keep checking on these idiot buyer's and can just sit back and let eBay work the magic.

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wildpitchsports · ‎12-16-2021

It's really been THAT long since they did that?? Feels like last week.

soh.maryl · ‎12-17-2021

When the seller, after 4 days of nonpayment, cancels the transaction, that IS reporting the abuse.

If you, as a seller, aren't following this procedure, then you, as a seller, are contributing to the problem.

luckythewinner · ‎12-17-2021

@czekl123 wrote:
I have no recourse, these new policies just reward this behavior and punish the seller. This all takes time and money out of my day to deal with. This is ridiculous.

You have exactly the same recourse you had before, except that you can now accomplish it in 5 days with 1 step instead of in 6 days with 2 steps.

You may see a correlation between two, but that does not mean one caused the other.