livadia wrote: I just checked one of my listings. When I look at the listing like a potential buyer would, it says: "Delivery in 3 Days."
If I require 2 BUSINESS days for handling, .
...
how/why is eBay saying front and center on my listing "Delivery in 3 Days?"
When you look at your own listing, you will see eBay's estimated delivery time for a buyer in your own ZIP Code. When I look at one of your listings (fixed price, Priority Mail shipping) I see a delivery date next Tuesday.
@partial*eclipse wrote:
livadia wrote: I just checked one of my listings. When I look at the listing like a potential buyer would, it says: "Delivery in 3 Days."
If I require 2 BUSINESS days for handling, .
...
how/why is eBay saying front and center on my listing "Delivery in 3 Days?"When you look at your own listing, you will see eBay's estimated delivery time for a buyer in your own ZIP Code. When I look at one of your listings (fixed price, Priority Mail shipping) I see a delivery date next Tuesday.
@partial*eclips, I see what you are saying, but that's not what I was referencing or concerned about. And, yes, I know when I look at it, eBay is assuming the package will be sent to my zipcode. Put that aside for a moment....
Above what you posted in your example IN BIG RED LETTERS is a statement that the item will be delivered in three day's time. (See below.)
There is no way even if the package was mailed from my zip code today AND sent to someone in my same zipcode that it would arrive in 1 day (taking into account my 2-day handling time for a total of three days) especially if the item was purchased on a Friday, for example.
If a person looks at the "fine print," they would see the real scoop -- which doesn't jive with the big red copy that's above it. One says "Delivery in 3 Days" - the other is equal to 5 days.
If a prospective buyer only sees/reads the BIG RED PRINT they'll be thinking they have the item in three days which of course they won't. So, very possible they'll think they were lied to *by the seller* (which of course, the seller had nothing to do with - eBay's the one that made that proclamation.)
If they do see the big red print AND the fine print, they're going to wonder "which is it?" - 3 days or 5? -- which makes it look like the seller is either trying to pull a fast one or he/she hasn't a clue.
Given all that, I can see why a buyer could have differing expectations and while it's not fair to take the seller to task about it, the buyer doesn't discriminate -- what's on their screen is what they believe the seller said/indicated are the terms of the deal. When that's not what happens, not surprising the the seller becomes the inadvertent and unfortunate whipping boy.
