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Ebay banning R rated movies? Or just overzealous banhammer?

So I recently had a couple of movies listed that ebay removed due to a supposed infraction of their restricted items policy. The problem is, my listing was for an R rated movie. If you haven't looked at the movies section in ebay for a while, they have a filter for R rated movies. As of today, 895k+ strong. They actually have one for NC-17 as well. The meaning is that they accept these movies as being qualified for listing, otherwise why have the filter? Gruv, the company that gets their own logo next to their search results, has more of these movies than anybody.

 

I tried 4 times via chat to ask an ebay customer support agent what was going on and you can imagine how far I got. Mostly I heard that ebay has prohibited R rated movies, which is preposterous of course.  They kept telling me R rated movies are prohibited even though the policy doesn't state this and that I should have checked with ebay on a movie-by-movie basis, which is ludicrous given the 895,000 R rated movies out there on the site. And how I was supposed to know to do that is beyond me and my admittedly limited psychic abilities. 

 

I was hung up on both in chat and on the phone. I have a feeling the item was targeted simply because of the title- The Erotic Misadventures of the Invisible Man. But still, they can only get away with so much and maintain an R rating. Meanwhile, Striptease, Orgazmo, Showgirls, and Texas Chainsaw Massacre NC-17 version are all over the place (as a reminder, with a specific NC-17 filter). One of the reps told me that ebay was going to be removing all R-rated movies. I have serious doubts about this, but you never know with ebay.

 

I was also told not to list unrated movies (there is also a filter for that), even after mentioning that Dora the Explorer is unrated. Has anyone else heard anything about this nonsense?

Message 1 of 22
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21 REPLIES 21

Re: Ebay banning R rated movies? Or just overzealous banhammer?

@metal5407Have you tried sending a private message on the ebay for business facebook page? They used to give the best help (in my experience). It might take a couple of days, but maybe they could review your issue and give you an answer.

For a while, they wouldn't let me list some, not all,  networking switches because I wasn't specifying if they came in a jewel case or not. Like a cd or dvd jewel case. It eventually cleared up on its own, but it was frustrating trying to find out what I was doing wrong while creating my listings.

Message 16 of 22
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Re: Ebay banning R rated movies? Or just overzealous banhammer?

@cstpos  I hadn't thought to do that yet, but I think I will. Thanks!

Message 17 of 22
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Re: Ebay banning R rated movies? Or just overzealous banhammer?

"I was also told not to list unrated movies (there is also a filter for that), even after mentioning that Dora the Explorer is unrated. Has anyone else heard anything about this nonsense?"

 

The movie rating system was first established in 1968, thus indicating that ALL movies produced before 1968 were unrated.  

 

None.

 

More eBay blather by eBay employees who seem to believe that anything that happened before they were born is nonexistent.

Message 18 of 22
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Re: Ebay banning R rated movies? Or just overzealous banhammer?

@1786davycrockett   Couldn't agree more.

Message 19 of 22
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Re: Ebay banning R rated movies? Or just overzealous banhammer?

@cstpos  I owe you my thanks. I went to the ebay Facebook page and spoke with someone within a couple of minutes, who took a brief look at the removed listing, and promptly restored it. Got an email to prove it and everything. Thanks again. I have to join the club in saying that the service from the Facebook ebay for business team is so very much better than anything you'll get in chat or on the phone.

Message 20 of 22
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Re: Ebay banning R rated movies? Or just overzealous banhammer?

if ebay took them down and you try to re list them ebay will suspend you just a warning however if i read correctly the title of the movie is The Erotic Misadventures of the Invisible Man ? have you not watched it ??? its porn lol that movie is classified as Pornographic/Comedy from the studio ratings thats why they removed the listing has nothing to do with the cover or anything els 

Message 21 of 22
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Re: Ebay banning R rated movies? Or just overzealous banhammer?

Actually, it's R rated, so it's not porn. It's thinking like that without looking at the details that caused it to be removed erroneously in the first place.  And secondly, I have an email from ebay stating that it's been restored. @rtglobal 

Message 22 of 22
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