I have lost over $800.00 USD in the past 30 days or so to two inescrupulous buyers who obviously damaged the items and did not want to absorve their losses. They filed claims, and ebay took their side... My reputation as a top seller, my careful packaging, and all the pictures that I've submited to ebay were irrelevant... Actually, one of the items was returned in shambles, and I was not even able to collect the USPS insurance that I had paid for...
I'm a 65 year old divorcee struggling to make a living... I am not a retailer that can afford to loose that kind of money! Hey, besides making double the amount they have paid for the item, all they have to do is return it to the manufacturer for a full refund!
I have a lot of high end apparel that were used once or twice, and I was once planning to sell them on ebay, but not anymore, that's for sure... Not with this so called "Buyer's Protection Policy" that's not engineered to be fair to both, buyers and sellers... What would stop an deshonest buyer to use them once, and file a claim with ebay for a reason or another! And on top of all, I would have to pay for the return shipping!!! I'd rather donate them to charity, and avoid the grief!
I'm not at all surprised that ebay is loosing more and more sellers, and eventually will end up with retailers only... But, again, ebay will be competing with Amazon and other sites.. . In my opinion and using my constitutional right of free speech, ebay should re-evaluate their highly paid so called "Marketing Experts" who are not taking into consideration all the small fish like me that, altogether, bring them a big profit... That's how a big whale feeds after all...
@clarknumismaticllc wrote:
I just learned today after months of selling valuable items on eBay, that a buyer with no previous bad history, and a decent amount of positive feedback, can wake up one day and order an expensive item, and claim is parcel containing the wrong item.
After returning the supposedly wrongly received item, eBay forces the seller to issue a refund.
The fact that eBay put either the buyer or the seller at liability high value transactions is bad business, and should be explicitly explained before listing each valuable item. And is forcing me to conclude all business on ebay.
Use your selling platform, use your delivery method, but hold us the seller liable for loss under your trading platform?
Will not sell another item on ebay unless this policy is improved.
