10-04-2017 09:41 AM
I relisted using sell similar and changed up an item in the Glass &Pottery category, and the listing was taken out of my Free 50, rather than my bonus 10. I listed it as a 7 day auction. I've reread the description of the promo, and am not seeing where I went wrong. Any suggestions?
10-07-2017 04:11 PM
i wondered that myself. it just disappeared!
10-07-2017 04:24 PM
@iluvgldnz wrote:
it always comes out of your free 50 no matter what, it won't reduce the the number of 10 you see under promotion, it's pretty confusing. Do you know when that promo ended?
That's the point. It hasn't. It's supposedly still valid until the 12th.
10-07-2017 04:38 PM
@tiger7eye wrote:Spoke to Bryan in Ebay support, who said he was a supervisor. Bryan said Ebay tech team is working on this glitch. They are now aware it affected a lot of sellers. No ETA.
Third call today, I'm done.
SO the promo began on the 4th, ends on the 12th, it disappeared on the 5th and ebay has no idea when they're going to fix whatever caused it to deactivate in the first place! Why is their software so fragile that this can even happen! Did a rubberband break! Not good.
They should post within the announcements they will honor the promotion! This would be the right thing to do, but I'm not holding my breath.
10-07-2017 07:22 PM
10-07-2017 07:50 PM
I have a promo!!
It was sent to my message box but so far not showing on the promotions block
Runs October 8 - 12
https://mesg.ebay.com/mesgweb/ViewMessageDetail/0/All/91821410284
10-07-2017 08:04 PM
same here! Spent 5 days trying to reach someone who speaks english on ebay. Response was promotional listings are random???
10-07-2017 08:06 PM
ebay seems hell bent on getting losing sellers. I am moving my business to other sites
10-07-2017 08:06 PM - edited 10-07-2017 08:06 PM
Maybe they should send THAT one to all the sellers they bleeped on the other one.
10-07-2017 08:07 PM
10-07-2017 08:07 PM
10-07-2017 08:10 PM
5 days of calling to be hung up on more than once and told the promotional listings were "random" and they had "no control" over who got them and when.
10-07-2017 09:03 PM
Maybe they will....soon....
10-08-2017 01:34 AM
I just got a promo for 100 free listings, expiring 10/12. May not be connected, though, and not nearly as valuable as no final value fees.
In the topic list, this topic is marked with a tiny ebay logo, anybody know what that means?
10-08-2017 06:35 AM
Hey, can anyone report that the "no FVF aspect" of this "promotion" has worked? I scrounged up a couple of "collectibles" but they haven't sold.
I love to hear that the promo worked. Sounds like a few people managed to list a couple of things under the promo!
10-08-2017 09:39 AM
Yes, 60 days, what we were counting on.
Five weeks is 35 days.
losing listings is a big loss.
Any ideas from anyone on where to look? How to retrieve?