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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 1157 Views
  • 0 replies
  • 24 helpful

Do many ask themselves why put in so much effort?

Added a listing with 22 images. All of the time & effort to make sure a seller can give as much detail as possible to the potential buyers. Potential buyers? Does not seem worth it at all when, after 5 days, no views. How many views will appear in a ...

Package Taking The Scenic Route

I have a package that is supposed to go to southwest Missouri, that has instead spent the last week going from Orlando to St Louis, Missouri, then to Springfield, Massachusetts, then back to St Louis, Missouri, then to Kansas City, KS. Fortunately th...

User avatar by Rockstar
  • 84 Views
  • 11 replies
  • 1 helpful

What to do now?

A buyer bought 2 items from the same lot. The ad said:"Lot 2..." On her invoice it was clearly visible she paid for 2 items and there were 2 photos in the ad. Despite of that she claims I supposed to send her 4 items ( 2 from 2 lots) which is non-sen...

User avatar by Adventurer
  • 100 Views
  • 7 replies
  • 0 helpful

USPS cost adjustments for wrong weight?

On my seller account, I always round up the weight, but I goofed on a package I just shipped. My scale showed just under 2 pounds, but I noticed my receipt from the PO has it 2.02 pounds. It's been a while since I had an incorrect weight. How often a...

User avatar by Thrill-Seeker
  • 70 Views
  • 5 replies
  • 0 helpful

They lie, they steal, they abandon

Rather than helping customers and assisting them, ebay is focused on doing whatever they can to squeeze every dime possible out of naive sellers and buyers. Even if it means lying and deceiving. It is a disgusting feeling to be taken advantage of by ...

my 100% POSITIVE FEEDBACK.

My account was restricted despite my 100% POSITIVE FEEDBACK.Can I open it?I sell digital products, so I cannot write a tracking number.I think it is closed because of this, please someone help me.

Item Description Changed from English to Spanish on its own ?

So I sold an item, the listing was in English then when I checked the description after the sale for accuracy the description was in Spanish. I don't write anything in Spanish, why did my description change languages this is very stressful to see

Sales Tax Table

When getting ready to list an item I hit the "Sales Tax Table" link and I'm only offered America territories like American Samoa or Virgin Islands. Is sales tax built in for every State? If so, is the tax rate on the buyers State? I sold to someone i...

Sell similar item

I’m having problems using “sell similar item” on eBay website not the app. I’ll find a previous listing, click sell similar item and do all the changes as normal but after clicking “done” the title goes back to the original listing. Just the title go...

User avatar by Adventurer
  • 52 Views
  • 2 replies
  • 0 helpful

How to improve impressions

Follow these tips List new items every day. ...Try an eBay promoted listings campaign. ...Use keywords to attract views. ...Ship fast and free (whenever possible) ...Remove negative reviews. ...Get eBay Top Rated Seller status.

Paying shipping fees

Hi community! I couldn't find my original post: Hoping this creates change in a confusing Ebay 'counter offer' system. My original offer was for free shipping, my counter offer came to me " X + shipping" and I agreed. I put notes in the counter offer...

User avatar by Explorer
  • 25 Views
  • 1 replies
  • 0 helpful

auctions. not a question

Right now I am challenging myself to push auctions hard, as long as I make non-work stuff my priority (gardening and reading mostly, gardening and swimming in the morning before I do any work). Sales were bonkers last night, including one particularl...

User avatar by Guide
  • 82 Views
  • 2 replies
  • 1 helpful

mentoring

I would really appreciate it if someone would mentor and look at my daughters ebay store. She is just getting started and is struggling to get sales. Thank you

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