07-17-2023 02:54 AM
Manage orders awaiting dispatch page changes in seller hub.
Over the weekend the 'manage orders awaiting dispatch' page has been changed in the seller hub.
You cannot now sort the 'date sold' column. Also, the addition of an 'action' check box having random results when marking orders as dispatched
This makes it harder to match the orders filtering into our Royal Mail account with the ebay list.
This has made it a longer process to get orders to our packers this Monday morning!!
Anyone else having issues with this?
08-14-2023 06:46 AM
Hey @sew-select . I realize you posted this almost a month ago but didn't want to leave you without a response. I'm not having the same problem here on the .com site (this is the .com discussion forum).
If you're still having difficulties with your orders page, I suggest posting on community.ebay.co.uk since the problem may be tied to the .co.uk site.
08-14-2023 09:13 AM
I'm able to sort by Date Paid, but not Date Sold. If you're still having trouble, I'd suggest doing as @wastingtime101 suggested, or reaching out to customer service via Facebook or Twitter (don't bother with the phone reps).
08-14-2023 09:19 AM
Hi
My mistake. I re posted on .co.uk site but thanks for your reply.