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Category added for PayPal payments

In its latest update, PayPal has added a category to each payment, for examples: Retail, Electronics, Shopping (yes, very descriptive).

 

Unfortunately, a garage door opener was classified as Books.

 

Additionally, will PayPal go back and determine a category for every payment since the account was opened?

Message 1 of 5
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4 REPLIES 4

Re: Category added for PayPal payments

Sounds like I should get ready for more chargebacks (as if their descriptions are not bad enough on buyers statements).

Message 2 of 5
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Re: Category added for PayPal payments

I noticed that today when doing labels that the shipping paid was classified as 'retail' and wondered "what now?".

Wish they'd change their packing slips back.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 3 of 5
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Re: Category added for PayPal payments

Perhaps PayPal are taking their cues from descriptions and labelling from China.  😉

 

I've bought items labelled 'Electronic Parts' (actual content was Barbie doll clothing) and Stationery (actually plastic boxes for old size GameBoy games).  I figured the Chinese sellers had decided as long as the labels were in English, any English would do.  Either that or there some new kind of heading title randomizer labeller.

 

Has PayPal outsourced their category sorting system?  That's a scary thought.

Message 4 of 5
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Re: Category added for PayPal payments

Hmm, just noticed the categories have vanished again....maybe they thought better of it?

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 5 of 5
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