Buyer "Thank You Emails"

[katzrul15]

Always "happy" to get an email from a Buyer is that not a rant, rave, etc.  Had been so long since a buyer wrote to us, almost forgot what a "nice" email from a Buyer looked like/read!

Have recd 2 this past weekend, which for us, is a lot...........we rarely get FB or contact at all (just fine by me!)

Both Buyers "thanked" us for using a box.   ??  Glowingly.......excited about our customer service, but all centered around the use of a box.  Really?  

Am I missing something?  Is that all that it takes to make someone's day now?  LOL  (and then you have to wonder, what exactly is the alternative??)

[southern*sweet*tea]

As a buyer of paper items, I get very excited when a seller does something as simple as protecting the paper with cardboard "sandwich" instead using nothing.

Yeah, I can totally see someone thanking you for something as simple as a box.  It's incredible the things sellers just stick in a padded mailer and think that's appropriate packaging.

[ckimodog]

It's nice to be appreciated.  Especially from your buyers.  Hopefully more sales to come.  😊

[katzrul15]

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@southern*sweet*tea wrote:

As a buyer of paper items, I get very excited when a seller does something as simple as protecting the paper with cardboard "sandwich" instead using nothing.

Yeah, I can totally see someone thanking you for something as simple as a box.  It's incredible the things sellers just stick in a padded mailer and think that's appropriate packaging.

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@southern*sweet*tea 

Gotcha!

I am starting to wonder if folks are using crazy things vs a box.  LOL

I just never seem to hear "anything" from a Buyer - and then 2 in a row and a "box" made their day!

(was thinking perhaps folks are not getting out enough, but am guessing, it really is the "little" things!  LOL)

[silverstatetreasureboxes]

@katzrul15 

I just now got a pleasant message from a seller I bought supplies from, shipment is running late and will be delivered on the 3rd and he thanked and blessed me!

    How sweet, I need blessing!

[katzrul15]

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@silverstatetreasureboxes wrote:

@katzrul15 

I just now got a pleasant message from a seller I bought supplies from, shipment is running late and will be delivered on the 3rd and he thanked and blessed me!

    How sweet, I need blessing!

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@silverstatetreasureboxes 

That is so very nice!

[zero29zero · Accepted solution]

My feelgood packing story of this year;

I sell military patches & postcards among other things and am always on the lookout at auctions, estate sales, etc for nice unused greeting cards as I use them to ship these items, works great, buyers item may be sent with any random sentiment or none, depending on the card

So. I get the sweetest message in my ebay messages "Dearest Patrick, Thank you for the card. Indeed we just have a newborn baby girl 8 months ago. This is her with card. Thanks again and stay healthy. Sincerely, Lia with a pic of the baby holding the card

Yes, her item was shipped in a Congratulations on the new baby card, by chance

It just made my day

[katzrul15]

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@zero29zero wrote:

My feelgood packing story of this year;

I sell military patches & postcards among other things and am always on the lookout at auctions, estate sales, etc for nice unused greeting cards as I use them to ship these items, works great, buyers item may be sent with any random sentiment or none, depending on the card

So. I get the sweetest message in my ebay messages "Dearest Patrick, Thank you for the card. Indeed we just have a newborn baby girl 8 months ago. This is her with card. Thanks again and stay healthy. Sincerely, Lia with a pic of the baby holding the card

Yes, her item was shipped in a Congratulations on the new baby card, by chance

It just made my day

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@zero29zero 

What a COOL story!  Made my day/week!!

I too buy blank cards - dig thru the GW assortment bags,when they are 50% off.  We too use them as TY cards to buyers as they are usually very inexpensive.