09-09-2022 09:00 AM
When answering buyer questions, we are given the opportunity to have the question and answer "posted on your FAQ page"?
I have a FAQ page? I did not know that and I don't know how to locate it, which makes me wonder how potential buyers would find it.
Any insights?
09-10-2022 12:04 AM
It doesn't post on your FAQ page, it posts at the bottom of your listing. Unless this has changed, that is how it use to work.
09-10-2022 12:51 AM
I believe it no longer posts on the bottom of your listing.
It now shows when someone wants to message you with a question about your item.
09-10-2022 11:50 AM
if you want to go to your FAQs to edit it or adding Q&A, you will find it in your "Account Settings " section under (Manage communications with buyers), then in the page's bottom, you will find "What your buyers can do" , there you will find your FAQs:
https://www.ebay.com/cnt/ManageSellerFAQ