Are promoted listing fees refunded if buyer cancels sale?

[monstertoybox]

I had a buyer cancel a sale right after they purchased. I noticed the sale was through a promoted listing, so I was charged the fee. After I cancelled they refunded the final value fees, but the promoted listing fee remained. Is this something I have to call to request a refund or is it automatically done on a future invoice? Thanks 

[southern*sweet*tea]

I wouldn't think it would be refunded at all, since it "did its part" in getting the listing sold - sort of like the thirty cent Paypal transaction fee. It's not refunded because the payment processor did its part in processing the payment. I wouldn't expect to get it credited.

That said, I really have no idea and I could just be talking out the top of my head. 

[frodobagginskennedy]

I have had this before and YES I did see the promoted listing fee refunded.  This was last month.  Things may have changed though since then.

[hillbillymedia]

The last instance I had, I was credited back the fee on the following months invoice because the buyer asked to cancel the sale. It was some time ago though. I found this from an ebay staffer addressing this question but again....it was some time ago.....

[coffeebean832]

Yes, you will receive an automatic credit. You will not see it on your next invoice (accruing this current month)- you will see it on the one after that (for next month's charges).