cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apparently Ebay is fine with seller fraud

I reported a seller for listing a coral as a different coral (They listed a basic Eclectus mushroom coral as a Purple Monster mushroom coral. A price difference in the thousands). The coral they actually have is worth a couple/few hundred dollars. But the coral they have it listed as, is worth thousands. They even admitted to purposely listing the coral improperly. But apparently the automation/AI Ebay uses for these reports is fine with it. I said, "That ain't a purple monster. That's a basic eclectus mushroom." "They said, "Everyone shall now that, it’s just catchy for the views." Yeah, but here's the thing, some people who don't know a whole lot about corals may be duped into buy the coral thinking it's a Purple Monster.

 

Ebay doesn't really have an email for people to send customer support questions. So I guess this is the best alternative. 

 

Report info

 

Reference ID:

2-174390687551 

 

Item:  Rare Purple Monster Jawbreaker Mushroom Coral

Message 1 of 5
latest reply
4 REPLIES 4

Re: Apparently Ebay is fine with seller fraud

@jatow_5 ,

 

All buyers on eBay are covered by their MBG.

Message 2 of 5
latest reply

Re: Apparently Ebay is fine with seller fraud

The purple monster can go for $2,999 to $10,000. There's really nothing much you can do about it if you already reported the listing for key word spamming or whatever else is appropriate. If the listing is really low priced I would hope someone who knows anything about that item wouldn't think they were getting the real thing. If it's one of the high priced items hopefully nobody buys it if they really admitted that. 

 

 

Message 3 of 5
latest reply

Re: Apparently Ebay is fine with seller fraud

Here are your options for contacting Ebay Customer Service.  Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is.  Feel free to leave your Name, address, phone number and/or your email address in this message.  It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/eBay/

https://www.instagram.com/ebayforsellers/

Your options will be on the left.  If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options.  Not all options are available 24/7.  It will depend on staffing available.  So sometimes you can request a call back and sometimes you can't.  Sometimes you have the Chat option available and other times it won't me.  If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/home


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 4 of 5
latest reply

Re: Apparently Ebay is fine with seller fraud

To me, at least, it seems like anyone who spends that kind of money on coral would recognize a fake when they received it and would then utilize the MBG to resolve the issue.  

Message 5 of 5
latest reply