I just recently sold an Iphone 7 Plus, I listed it as Broken, For parts only. But in the description I said it had a cracked screen which have totally stopped working. I did an honest mistake to forget to update the description saying that it seems like the Charge dock (USB port) might be faulty too.
I sold the phone for a price aproximately £20 lower then all similar phones with cracked screens (looked even in worse shape in many cases) Have sold for. With similar description where I said it was working prior to the cracked screen incident which is true.
Sold it AS-IS for parts with no return.
But once I received the payment he asked if it was working, I told him he should probably have looked that up before purchasing it. And I explained the Charging detail, where he wanted a refund. Fair enough but I explained to him that I'm confident that even if the Charging port is broken, it's a part that costs only around £5 and if you already changing the screen, then that's a no big deal.
So he asked for a £30 refund if he'd take the phone. Where I agreed on giving him £18 instead as the part was too cheap. He got the phone for £130 + shipping, which is a really good price for a cracked Iphone 7 Plus 128gb.
Then after he've received it, he contacts me saying he changed the screen, the charging port and the battery (battery is something you usually change either way if the phone is 1-2 years old) But then saying it works.
Then he saying "I need the unlock code now" Where I ask him why, and giving him an URL to Apple with a very easy straight forward guide to factory reset the phone without the code.
He replied -No I want the code
Then I explain to him that the code is to access (my son's) The previous owners private data, and the reason you use a code is for that simple reason. If you forget the code or type in the wrong code too many times you need to do a factory reset according to the guide I gave him.
No one with a sense of privacy and understanding of security would give out their unlock code to a random buyer in a different country. The phone is not reported stolen or lost so all he has to do is reset it, something I would've done myself if it was possible to turn it on before I sent it away.
His reply to this message was (in bad English) but translated to something like
"No takes too long time, I need the code"
Someone who asking for this private information seems to me very suspicious, and the fact that he's spent a full day communicating with me about getting this code, and he doesn't reply very fast either kind of makes his reply making no sense "It takes too long" To do a procedure ANYONE would do before selling a phone that takes about 10min to complete.
I made the decision to report him both for the "asking for a discount/refund" after purchase, knowing it wasn't a fully working phone already. (something I wouldn't have bothered otherwise) And in the same report I added the fact that he's "demanding" to get private information instead of doing it the way he should. He already said the phone works, and he have received it (Tracked too)
So what can I expect?
