06-02-2017 10:14 AM
I have been trying for 3 days to revise a photo on an existing listing and have been unable to do so.
I have tried to list new items for 2 days and cannot upload photos.
I called eBay this morning and was told it is a glitch in their system (imagine a glitch on eBay ) and are working to resolve the issue.
Customer service told me they couldn't switch me back to the old form.
I'm stressed out beyond the limit.
Anyone else experiencing this problem?
06-02-2017 03:43 PM - edited 06-02-2017 03:44 PM
Site has been very glitchy this week. Apparently they are installing new and it isn't behaving well. MBG, purchase history, best offer buttons disappeared. So many issues.
Before that, I read several threads about this problem. Did you try the advanced listing form? It has more capabilities than the simple listing form.
Maybe check the tech Board.
Good luck.
06-02-2017 04:05 PM
Thanks castle.
I finally had to list under one of my other user IDs that let me list with the old one.
I don't know how to find the advanced listing form.
06-02-2017 05:07 PM
For once, I had a second copy of a title, same edition even, and tried to use Relist.
It stuck on List Now. No copy appeared above it.
So I tried Sell Similar. Same problem.
Went to eBay Canada. No problems there, but I wanted US dollars for this book.
Finally made a new listing instead, not a problem since I have the Description saved as a Text document and I make scans in any case.
So ... madness is repeating the same action expecting a different outcome.
Can you upload your pictures any other way? Perhaps using Basic instead of Standard?
06-02-2017 05:19 PM
@back2clk ... @castlemagicmemories ...
Us2!
Apart from uploading photos issues either on existing or new ones :
Experiencing:
1) Item Specifics. While revising templates on Item Specifics - ie: removing
an input on the Item Specifics that is no longer valid pertaining to current listing -
that input CANNOT be removed. Still exists - after several tries.
2) Mobile Friendly Checker. DO NOT CLICK onto it!! When we do - the whole revised
or newly descriptions just disappeared - After "Error ... # ...." pop up.
As of now, just taking a break from listing - just coming into the boards to check if
anyone is having some kinda of related issues too.
Needless to say, the affected listings that were revised after several tries will appear
to viewers that "there're more than 5 revisions" but nothing has changed.
Ok - am going out to play ball with our babes - to clear my foggy brain and grab a beer
too to chill.
-
Lucas
*still rollin' with the punches*
06-02-2017 06:02 PM
I've tried the basic and standard without success.
On both, after 17 minutes with 0% uploaded.
Thanks.
06-02-2017 06:04 PM
Hey Lucas.
Have 1 for me.
Thanks.
06-02-2017 06:16 PM
So, Lucas, let me see if I got this straight...
Ebay is driving you to drink?
Hope all is well with your baby.
06-02-2017 06:18 PM
I just had to send pictures to a seller as something I received today came broken.
Ten porcelain pieces, sent in a plastic bag, within a box, but each piece was not wrapped with any protection.
You know what happens when porcelain hits porcelain.
Not happy, and the reluctant uploading did not help.
06-02-2017 06:41 PM
Yes, when I upload photos from android device (I am not using the app)...sometimes the pics hang with that spinner infinitely going 'round, never to load. I then refresh it by using the saved draft complete listing on my PC. It will jog the photos in that way. Sometimes i open ebay in a 2nd tab on my android and can access the updated listing that way.
It appears that mobile with the app, mobile without the app, and pc functionality are each compromised in their own special way. Every iteration of the site looks and acts differently depending on what device we use and the parameters of our listings or seller tools.
There needs to be separate tech support boards for all the variations of crud on each platform. It's a major clusterbluff right now (this works, wait...no it doesn't, here's a way, oops ...never mind , click here...but my page doesn't look like that, etc. Etc.) and some answers make no sense when we don't know what type of device/platform the user is specifically using.
06-02-2017 07:04 PM
Yep,just started to list new items-got one pic-the rest black boxes-sorry I am not an airplane!
06-04-2017 01:29 PM - edited 06-04-2017 01:31 PM