ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
When did this start?
"Only 1 photo allowed with Self Hosting option. For more photos use other import options".
This is from a regular listing that I uploaded via FE and now have to add my images.
Q. Did you include any photo URLs in your File Exchange batch?
Q. If you included only a single placeholder image, did it successfully acquire an eBay URL after your File Exchange upload?
Q. Can you ignore the message and add your photos, or is the message preventing some action?
This message may be some sort of artifact or File Exchange flag that should no longer appear on eBay's lister.
Years ago, when "self-hosting" was an option, sellers could include a single photo in the top gallery that was hosted from their own website or third-party image host. This was back when "one free photo" was the norm, before eBay got into serious image hosting.
Around 2012, eBay began hosting "12 free photos", and in doing so, began allowing up to 12 self-hosted images. In the upload process, the uploaded photos that were self-hosted would be transferred to eBay hosting. So, in essence, self hosting was going away as a display option (while remaining as an upload option). But, there were two API processes or flags still operating, one where only one photo could be uploaded and the other where 12 photos could be uploaded from an external server. The third-party listing services were still accessing the older method on the older versions of their tools, and accessing the newer method on newer versions of their tools. So, sellers were experiencing differing results using third party listing services.
For several more years, File Exchange still adhered to the "one external photo" policy because it was using the older method or flag. That was fixed only a few years ago so that multiple external photos could be uploaded through File Exchange and they would be rehosted by eBay. As we know, not all rehosting attempts are successful, and I have had a rare situation where transferring a group of photos in File Exchange resulted in some converting to eBay photos and some remaining hosted on my own server, all in the same listing.
I have also successfully uploaded some photos through File Exchange and then manually added more desktop photos through the online listing tool, but in those cases, the File Exchange photos had successfully transferred to eBay hosting.
@Anonymous I believe we have reported this issue before when Mikal was on this forum. Could you send this to the team that controls this message? Is File Exchange setting a flag?
@huntfor wrote:When did this start?
"Only 1 photo allowed with Self Hosting option. For more photos use other import options".This is from a regular listing that I uploaded via FE and now have to add my images.
@oneshopstop123 I just created a new listing and now it shows "Add up to 12 photos. We don't allow photos with extra borders, text or artwork. You can also copy your photos from a web address."
Maybe they finally fixed it because yesterday, I saw the old message. Either try "sell similar" or maybe try a new listing but copy from the old listing and paste everything into a new listing. I hope this helps you. 👍
Having same issue. Using Google Drive to host my images. I've changed the settings on the images to allow anyone on the internet to view etc.... When I upload using the eBay template, my listing goes through, however I get the following message.
See details brings me here:
Fix your Gallery picture link is "not found" when I click it so that's no help.
Then when I find my listing on eBay, there is no picture unless you click into the listing.
If I click revise, I see the following message about only being able to self host 1 image:
Revising by deleting the uploaded images then adding the same images again works, but defeats the purpose of bulk uploading which is what I am getting ready to do.
One last piece if info is that if I right click on the image and get the image address, it is the address to my google drive hosted pic. Not sure if that is now supposed to be on eBay or if that is correct, but this is the address I used to upload the image. The image address is as follows
https://drive.google.com/uc?id=10L19og9k9IMF27npqxE7E_PdXoARjuYV
If I use 3D Sellers and Upload my listings to them first, everything looks fine when in 3D Sellers, but once I publish to eBay I get the exact same errors and issues.
Sorry for being long winded but thought the details could help someone help me!
Thanks,
Brian
