Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Cancelled unpaid auction sale - now I can't send to Second Chance bidder

I had a shady buyer with 0 feedback outbid my top bidder, I sent them a message hours after they won and asked them pay me as there were many interested bidders. 7 hours later, no response (shocker).Now I can't send to Second Chance bidders either an...

Do many ask themselves why put in so much effort?

Added a listing with 22 images. All of the time & effort to make sure a seller can give as much detail as possible to the potential buyers. Potential buyers? Does not seem worth it at all when, after 5 days, no views. How many views will appear in a ...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

VAT free countries

I am a USA seller. If I sell an item to someone who is in a VAT free country, will eBay levy a VAT charge to the buyer?

auctions. not a question

Right now I am challenging myself to push auctions hard, as long as I make non-work stuff my priority (gardening and reading mostly, gardening and swimming in the morning before I do any work). Sales were bonkers last night, including one particularl...

Resolved! What to do now?

A buyer bought 2 items from the same lot. The ad said:"Lot 2..." On her invoice it was clearly visible she paid for 2 items and there were 2 photos in the ad. Despite of that she claims I supposed to send her 4 items ( 2 from 2 lots) which is non-sen...

I think it is wrong that defects in Tracking Uploaded cannot be appealed

This post is for sellers that are rated top-rated or aspire to be top-rated. Recently, my seller's level fell from a top-rated seller to "above standard", so I looked into the issue and found that I have several defects in the category of " Tracking ...

Is this type of sale allowed by ebay?

Can a seller in China list an item for sale, state they are in the United States in the listing, then have the item shipped directly to the buyer from a large store in the USA, with probably no possibility of return since the mailing label simply giv...

Promotional Advertising Required

I have been selling on eBay for over 30 years. I have seen all the changes and even worked for them for 5 years. With that said, I have never seen my sales go from $3000.00 per month, with 1,000,000 impressions, to $900.00 and 340,000 impressions. Wh...

the ebay customer service will never help to the sellers

The ebay wants as many sellers as its possible because its their money, but once you as a seller have a problem with a buyer they will never help you or even read your explanation, the buyer always is a winer. Here is my story: I'm selling used auto ...

If I don't pay for "promoted" is it being hidden?! Common item w/ZERO views 15 days later.

Isn't the huge cut Ebay takes out of the total sale supposed to cover the cost of using their platform? Why do they "suggest" ANOTHER NINE PERCENT for "promoting"....? And why do a lot of my items (that are reasonably common, say 10 are always listed...

Package arrived after buyer was refunded. How do I get paid?

I had to issue a refund to a buyer as USPS lost the item. I double checked the other day and it turns out the package was finally delivered, I would like to get paid as the buyer essentially got the product for free. This particular buyer left me neg...

Sold in the last hour.

Why is it when any of my items sells it says double what it should be in the last hour. Example...Sell two items and it say 4 items sold in the last hour. Not correct by any means.

Buyer who has left HUNDREDS of Negative Feedbacks

Buyer bought multiple items from me yesterday. I looked at his feedback left for others and he seems unhinged. He’s left what appears to be hundreds maybe thousands of negatives. Looks like more than half of the feedback he leaves is negatives. Some ...