Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

Resolved! What to do now?

A buyer bought 2 items from the same lot. The ad said:"Lot 2..." On her invoice it was clearly visible she paid for 2 items and there were 2 photos in the ad. Despite of that she claims I supposed to send her 4 items ( 2 from 2 lots) which is non-sen...

Promotional Advertising Required

I have been selling on eBay for over 30 years. I have seen all the changes and even worked for them for 5 years. With that said, I have never seen my sales go from $3000.00 per month, with 1,000,000 impressions, to $900.00 and 340,000 impressions. Wh...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

WORST PRODUCTION SINCE 2015

I have consistently done about $60,000 each year since I joined eBay in 2016. I've seen a few slow periods but always seemed to level out. THIS TIME - WHAT'S UP ? It's the worst. No sales at all. Few "Lookie Lou's" and it has been that way for months...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...

If I don't pay for "promoted" is it being hidden?! Common item w/ZERO views 15 days later.

Isn't the huge cut Ebay takes out of the total sale supposed to cover the cost of using their platform? Why do they "suggest" ANOTHER NINE PERCENT for "promoting"....? And why do a lot of my items (that are reasonably common, say 10 are always listed...

They lie, they steal, they abandon

Rather than helping customers and assisting them, ebay is focused on doing whatever they can to squeeze every dime possible out of naive sellers and buyers. Even if it means lying and deceiving. It is a disgusting feeling to be taken advantage of by ...

my 100% POSITIVE FEEDBACK.

My account was restricted despite my 100% POSITIVE FEEDBACK.Can I open it?I sell digital products, so I cannot write a tracking number.I think it is closed because of this, please someone help me.

Do many ask themselves why put in so much effort?

Added a listing with 22 images. All of the time & effort to make sure a seller can give as much detail as possible to the potential buyers. Potential buyers? Does not seem worth it at all when, after 5 days, no views. How many views will appear in a ...

mentoring

I would really appreciate it if someone would mentor and look at my daughters ebay store. She is just getting started and is struggling to get sales. Thank you

Package Taking The Scenic Route

I have a package that is supposed to go to southwest Missouri, that has instead spent the last week going from Orlando to St Louis, Missouri, then to Springfield, Massachusetts, then back to St Louis, Missouri, then to Kansas City, KS. Fortunately th...

Is this type of sale allowed by ebay?

Can a seller in China list an item for sale, state they are in the United States in the listing, then have the item shipped directly to the buyer from a large store in the USA, with probably no possibility of return since the mailing label simply giv...

Buyer who has left HUNDREDS of Negative Feedbacks

Buyer bought multiple items from me yesterday. I looked at his feedback left for others and he seems unhinged. He’s left what appears to be hundreds maybe thousands of negatives. Looks like more than half of the feedback he leaves is negatives. Some ...

Order Refunds - No Order Level Refund allowed?

When a customer purchases a couple items from my store, eBay adds up the total shipping and that is what they charge the customer. In the past I was able to do an order level refund for the extra shipping charged. The only option I have now it to giv...