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Unable to cancel return request

Hello: I am a buyer trying to cancel a "return request" after ironing things out with the seller. I follow directions, "cancel return" but keep getting this from ebay: "We couldn't process your request because of a technical issue. Please try again." Again and again. What's up? Thanks.

Message 1 of 7
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6 REPLIES 6

Unable to cancel return request

Have you gotten this resolved, I am having the same issue, looking for a solution to this.

Message 2 of 7
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Unable to cancel return request

@lvinvt 

@srilea 

 

contact the seller and request to cancel, but know, they are not obligated, by eBay policy, to do so.

 

If the seller refuses to cancel, once u receive the item, if u decide u do not want it, return for refund.

Message 3 of 7
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Unable to cancel return request

They have already received it. Hence the "return request".

Message 4 of 7
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Unable to cancel return request

Make sure you have been taken care of BEFORE cancelling the return request.

Message 5 of 7
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Unable to cancel return request

@asset_liquidators  apologies, mis read the post

Message 6 of 7
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Unable to cancel return request

@lvinvt 

@srilea 

 

let the seller know the situation, worst case scenario, let the case time out

Message 7 of 7
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