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"To See Full Description" IS BACK AGAIN

Just checked one of my items and noticed the dreaded " to see full description " button is back. Ebay must of hired one of the old programmers back? 

Message 1 of 41
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40 REPLIES 40

Re: "To See Full Description" IS BACK AGAIN

Thanks shipscript. Removed the TuboLister icons, and everything's good. You need to go to work for ebay.
Message 16 of 41
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Re: "To See Full Description" IS BACK AGAIN

@cs43ls

 

You will be able to bulk fix your listings using eBay's Bulk Edit And Replace (BEAR) tool. There is a tutorial in this post that shows you how to get to the "Find" and "Replace" fields.

https://community.ebay.com/t5/Replacing-Active-Content/How-to-find-and-cope-with-Active-Content-tuto...

 

Because I'm already setting up the find/replace phrases for you, you can skip down to the section titled "Open Active Selling Page".

 

You should be able to edit up to 200 items at a time using eBay's BEAR tool (up to 500 for some users), so it might take one or two passes for you to edit your 265 items for each phrase that we are going to fix.  If you have Auctions with bids or ending soon, BEAR won't allow you to fix those. They'll have to wait until you relist.

 

There are four different phrases to repair, so you will scan all of your listings for the first phrase, fix those and save, and then start a new scan for the next phrase.  The four repairs are to be done in this order:

 

1) Fix your store link

Find:

href="http://stores.ebay.com//trudysbooksandtreasures"

Replace with:

href="https://stores.ebay.com//trudysbooksandtreasures" target="_blank"

 

2) Remove the selling manager pro logo and link

Find:

<a href="http://pages.ebay.com/selling_manager_pro" target="_blank"><img width="248" height="50" src="http://pics.ebay.com/aw/pics/sellingmanager/sellingmanagerPro/smPro_248x50.gif" border="0"></a>

Replace with: nothing

 

3) Remove a different version of selling manager pro logo and link

Find:

<a href="http://pages.ebay.com/selling_manager_pro"><img width="248" height="50" src="http://pics.ebay.com/aw/pics/sellingmanager/sellingmanagerPro/smPro_248x50.gif" border="0"></a>

 Replace with: nothing

 

4) Fix the http issues

Find:

http:

Replace with:

https:

 

And lastly, you have three listings that still contain Active Content. The easiest way to fix those is to manually open them for revision and use the Description Checker (or mobile checker) that is directly above the description editor. Let eBay's "help me fix it" tool remove the scripts, and then save the changes. These are the three items to manually edit:

http://ebay.com/itm/292276095738
http://ebay.com/itm/292276096632
http://ebay.com/itm/302492255274

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 17 of 41
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Re: "To See Full Description" IS BACK AGAIN

I want to see my listing as a buyer sees it. Newfangled mangled. Yikes
Message 18 of 41
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Re: "To See Full Description" IS BACK AGAIN

@bosmingfarg

 

To see your listings as a buyer, log out of eBay and visit your listings as a guest.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 19 of 41
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Re: "To See Full Description" IS BACK AGAIN

Thank you.
Message 20 of 41
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Re: "To See Full Description" IS BACK AGAIN

I can't seem to figure out how to get rid of the See full item description button . I've updated my listing with https links and removed active content then relisted, but it is still giving me the darn button. All my listing on another account have the button and it's been driving my sales down.

Message 21 of 41
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Re: "To See Full Description" IS BACK AGAIN

@chdmarket

 

I looked at this listing 282704276655 and see several linked stylesheets.

Not only do the links need to be https, but the content within that linked stylesheet must also be https.

 

For instance, stylesheet https://ebay.kidsfunbizz.com/sayed/Chmura/listing.css contains urls like this:

.mainbg {background: #000 url('http://stvmotorsports.com/ebay/real_cf.png');

When you change that external stylesheet content, eBay will not know that you have changed anything. In order to force a new evaluation of your listings, you will need to make some minor change to the description.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 22 of 41
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Re: "To See Full Description" IS BACK AGAIN

To all of you sellers out there...I am a buyer only. Someone needs to fix it quickly, whether it is ebay or the seller....when I have to click again from your detail listing to "see full description" I just skip over your listing entirely and do not look back. I am not going to do extra clicks to see what I displayed your detail listing to see. You missed a sale, no matter how close it matches my exact needs or price or anything else. Ebay just cost you a sale at that moment. I usually then if i recognize your listings by your pix style or some other clue, I just skip them all or even more effective, EXCLUDE you from my search strings entirely. No more sales to me.
Message 23 of 41
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Re: "To See Full Description" IS BACK AGAIN

Got it working, thank you so much! Didn't even think of the http links within the css files

Message 24 of 41
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Re: "To See Full Description" IS BACK AGAIN

Thank you very much for the instructions I appreciate that. One thing though, I could only fix the HTTP To HTTPS. This was very easy to find. I am unable to find the place to access the store link to correct it. Where do I go for this? Also, where do I go to remove the selling manager pro logo and link? Is the listing edit button where I go?

 

Respectfully Christine

 

Message 25 of 41
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Re: "To See Full Description" IS BACK AGAIN

@cs43ls

 

All of those changes are meant to be processed within eBay's Bulk Edit And Replace (BEAR) tool.  Did you follow the instructions on this page, starting at "Open Active Selling Page"?

https://community.ebay.com/t5/Replacing-Active-Content/How-to-find-and-cope-with-Active-Content-tuto...

 

If you started with the https changes, then I'll need to change the filters for you because the steps were designed to be edited in the order given. It also appears that you still have some https issues, so that means only a partial group was addressed.

 

Since you have more than 200 listings, you would have needed to run the scan for the first 200 items and then again for the remaining items. The remainder seems to have been skipped.  I would recommend finishing the process by bulk selecting and editing the remainder of the http to https issues within eBay's BEAR tool. When that is done, I'll rewrite the filters for the other issues, as the URLs will no longer match.

 

A number of your items are auctions, and if those listings have bids, or are ending soon, you won't be able to fix them.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 26 of 41
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Re: "To See Full Description" IS BACK AGAIN

Thank you for your reply. I started with the path of least resistance . It only allowed me to do  fifty at one time, one time 39 and one time 4.  Also, There are items in unsold , are these processed the same way?

Thank you very much for your help,

Message 27 of 41
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Re: "To See Full Description" IS BACK AGAIN

@cs43ls

 

On the page where you checkmark your listings, there should be the option to change from displaying 50 items to displaying 200 items. If that option is not on the page itself, it may be in the seller hub "customize" settings.

 

In those instances where the list was decreased to 39 and 4, the tool probably found and rejected items where no changes were allowed (with bids, offers, or ending soon).

 

Unsolds can not be processed. You'll have to handle those when they relist. This is one reason to fix all the issues now while you have bulk access to them. When eBay gets to the point of blocking relists, you would be forced to edit those relists one by one.

 

When you have gone as far as you can with https, let me know and I'll modify the remaining filters so you can run them.

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 28 of 41
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Re: "To See Full Description" IS BACK AGAIN

Thank you for your patience with this issue. I have tried to return to the #2 section to finish this, and after typing in the long computer paragraph  <a href+http.....  the search result said YOU DONT HAVE PERMISSION TO ACCESS .

Basically I am stuck, I have cancelled the selling manager ,as I assumed it was the problem, so I am  trying to remove the selling manager manually, but even that does not always work.

        On an other thought, I wonder why ebay chose the winter selling season to make these complicated changes, I can't be the only one that has problems with this. I am sure this cuts into a lot of other sellers profits.

Thanks again  for your help,

 

 

Message 29 of 41
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Re: "To See Full Description" IS BACK AGAIN

@cs43ls

 

You may need to be subscribed to either free Selling Manager or the Seller Hub to access bulk editing.

 

It looks like you've tackled all the https issues (except for two auctions that will sell that we don't need to worry about), so now I need to give you new filters.  Ignore the first groups I had given you earlier because they are no longer valid now that you have fixed https first.  That earlier edit has altered the phrases we must find.

 

So, these are your 3 new jobs:

 

5)

Find:

<a href="https://pages.ebay.com/selling_manager_pro"><img width="248" height="50" src="https://pics.ebay.com/aw/pics/sellingmanager/sellingmanagerPro/smPro_248x50.gif" border="0"></a>

And leave the replacement slot empty

 

Do that scan job for all your listings.

When that finishes

 

6)

Find:

<a href="https://pages.ebay.com/selling_manager_pro" target="_blank"><img width="248" height="50" src="https://pics.ebay.com/aw/pics/sellingmanager/sellingmanagerPro/smPro_248x50.gif" border="0"></a>

And leave the replacement slot empty

Again, do that for all your listings.

 

After those two scan jobs have completed, the last thing you will need to do is fix the missing targets in your store links.

 

7)

Find:

href="https://stores.ebay.com//trudysbooksandtreasures"

Replace with:

href="https://stores.ebay.com/trudysbooksandtreasures" target="_blank"

 

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 30 of 41
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