eBay Messages Not Loading

[autopiacarcare]

Anyone else having issues with messages today? I have 2 messages from buyers, it took forever just to get the messages inbox page to load and then when I clicked on one of those messages, I got this:

Other websites are working fine and other parts of eBay are also working fine, so I don't believe it is something local to my computer or network.

[eburtonlab]

@alcbco.kthyese 

Mine not Workin hasn't for a while. Any ideas how to fix it.

Have you tried any of the suggestions in the thread you are replying to?

[arequipa]

Same problem with new iPhone Have to close app and reopen to see new messages… pain.

[eburtonlab]

Same problem with new iPhone Have to close app and reopen to see new messages… pain.

Make sure you have the latest version of the eBay app.

[thesweetjohnson24]

So why can't the messages load into mobile browser mode, I'd like it fixed that I can use Mobile and not Desktop site, is that not possible? 

[eburtonlab]

So why can't the messages load into mobile browser mode, I'd like it fixed that I can use Mobile and not Desktop site, is that not possible?

It may depend on your browser or browser settings or history, or the particular redirections you have to go through to reach a page; it is possible that some browser/page combinations cannot be rendered properly in mobile mode, and you are directed to another page.

At the moment I am able to view messages in Firefox in mobile mode, but not in Chrome; though previously I was able to see my message inbox in Chrome.

[sheke-9905]

I am having similar issues, I am having Unread Messages, When I Click (Answer Questions), It Says I Have No Messages?  I Hit Refresh, Same Issue? Did You have Similar Issues?

[nilmarkas]

Yep. I have this problem ALL the time =/ It tries to load the Messages tab, but halfway through, it gives up and sends me to the home page. I'd say that the Messages tab works properly about 5% of the time for me -.-

[tdcollections]

same here 

[stlo_60]

Same error even with the link shared 😞

[muinsi_0]

yes some listing take time for loading i have to many wait, but ebay website is so amazing product

[eburtonlab]

Using a desktop browser, the eBay Messages page is currently not reachable.

The message inbox can be reached, and messages can be read using a mobile browser in mobile or classic mode, or by using the eBay app.

If you have eBay messages forwarded to an email box, you can read or reply via email.

[ivaruse_3]

You can reply to messages through Ebay.ca