03-26-2018 10:34 AM
Despite eBay promise that they fixed the problem with the wrong Ship By Date, it is back in Seller Hub. All weekend sales do have a random mix of Ship By Monday and Ship By Tuesday (we have one handling day in all of our listings), this is a serious problem for GD program. If you can't show correct Ship By Date for buyer and seller how you are going to predict correct delivery day for those ebayers? You are going to sign up a lot of new sellers for GD and this problem will be a reason for sellers to sign out immediately.
03-26-2018 11:11 AM
I was lucky my weekend sales showed the correct ship by date for my 1 day handling
But there is an issue posted on many boards that the 27th of March is missing from ebay label drop down for printing.
This may be somehow related
@Anonymous
Post all over boards about March 27th missing for label printing & now this again on seller hub
This happend in the fall for time change but what would be causing this now?
https://community.ebay.com/t5/Member-To-Member-Support/Shipping-Date-Missing-for-Shipping-a-Label/qaq-p/28291912
https://community.ebay.com/t5/Shipping-Returns/Tuesday-March-27th-Ship-Date-Is-Missing-for-Printing-Shipping/m-p/28291247
https://community.ebay.com/t5/Technical-Issues/Tuesday-March-27th-Ship-Date-Is-Missing-for-Printing-Shipping/m-p/28291253
https://community.ebay.com/t5/Selling/Is-tomorrow-a-Postal-Holiday-According-to-eBay-it-is-HELP/m-p/28292473
03-26-2018 05:04 PM
@rock4best wrote:
Despite eBay promise that they fixed the problem with the wrong Ship By Date, it is back in Seller Hub. All weekend sales do have a random mix of Ship By Monday and Ship By Tuesday (we have one handling day in all of our listings), this is a serious problem for GD program. If you can't show correct Ship By Date for buyer and seller how you are going to predict correct delivery day for those ebayers? You are going to sign up a lot of new sellers for GD and this problem will be a reason for sellers to sign out immediately.
Hi @rock4best, thank you for letting me know this is still an issue! I'm going to touch base with our tech teams to see what is going on and share the details you have provided here. Additionally, @labs118, I've touched base with the threads you have shared to ask for more details - I wasn't able to recreate the issue with any of the members reporting this, but if they are still experiencing this I can definitely get it reported to our tech teams!
03-26-2018 05:08 PM - edited 03-26-2018 05:10 PM
@Anonymous
The Label ship by date for Mar. 27th has been added now & is corrected as of just a few minutes ago
There are other posts on Seller hub and shipping & returns besides the ones that I posted for you
This was just a few .
Hopefully they check and see it working now.
Thanks
03-31-2018 10:01 PM
Just to let you know that we still have this bug during weekend sales.
04-07-2018 12:18 PM
In less then a month eBay will sign up for GD program the big bunch of sellers.
Are you sure that by that day this little bug of eBay Ship By Date will be over? Because in case if you didn't realize it yet Ship By Date directly affect GD day too. GD is created to get more sales, not less. I always have good sales during weekend until ship by Tuesday is coming in play...Then my sales disappear for hours, probably until bug time is over.
another weekend with Ship By Tuesday or Monday at random
04-30-2018 08:30 AM - edited 04-30-2018 08:32 AM
Just to confirm that eBay is aware that tomorrow you will start with GD program with much more sellers while that problem with Ship By Date during weekend still unresolved. Are you going to do something about it?