cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Parsing error when listing

20230329_235308.jpg

Continuously getting this message when listing. Chatted with support. They said everyone needs to continue to report it and they are working on resolving the issue.

Message 1 of 5
latest reply
4 REPLIES 4

Re: Parsing error when listing

I was getting this message on my phone, but not my laptop earlier.  This was after the DNS issue.  I assume it's related in some way, but I don't know.  

 

referencing this: https://community.ebay.com/t5/Selling/Service-Unavailable-DNS-failure/m-p/33655614#M2188075

Message 2 of 5
latest reply

Re: Parsing error when listing

Having the same issue.  The agent I had on chat hinted that it might be due to app updates like this one:

https://community.ebay.com/t5/Announcements/We-re-testing-a-simplified-mobile-listing-experience-for...

Seems like that would be an odd reason, but what else is new.

Message 3 of 5
latest reply

Re: Parsing error when listing

I've been getting the same message for the past 4 hours. I've reported it. They said give it 24 hours, it's a system error.

Message 4 of 5
latest reply

Re: Parsing error when listing

Actually I just went in to google play (I'm on an Android phone) and noticed I had an eBay app update waiting to install (have it set to automatic, but it hadn't gone through yet). Put it through and it seems to have resolved the issue for me.

 

Message 5 of 5
latest reply