09-25-2023 07:48 AM
I have another selling account I have used for over 20 years. This is a new selling account and I am having a problem with my first listing.
1. When I created the listing, I selected Accept Returns, 14 days, buyer pays shipping. This did not show up in the listing. I have tried to revise it multiple times -it does not change, even though I get all the seemingly correct screens telling me it is revised.
2. The Handling Time drop down box only offers: Same day, 1 day, 2 days, 3 days...period! Under my old selling account, there are many more choices.
I have not found any info telling me these are restrictions for a new selling account.
It appears the Listing Preferences box is not working properly.
09-25-2023 01:37 PM
I should mention: both the Handling Time and the Returns are in a pop up box called Listing Preferences.
Also, I list using a PC, not a phone.
09-27-2023 08:14 AM
More.
The Listing Preferences not updating problem occurred in My Ebay. I had to search community to find how to get to Seller Hub. In Seller Hub, I was able to successfully revise my Listing Preferences.
Only problem was the Welcome - to - seller - hub pop ups that appeared Every Time I went to SH.
I restarted my computer, and it seems to be fixed today.