I have contacted Ebay awhile back regarding this issue back when I could actually speak with someone and they said they noted by account and they were aware of this issue. It is still heppening on a daily basis.
I just wish I could contact Ebay. i am going to try to chat with someone and request a call back. I am starting not to like Ebay these days...they want more money for promotions but yet they make it harder and harder to contact them as sellers. Mercari has better customer service than Ebay does now. I didn't think I would ever say that!