06-24-2018 04:47 AM
06-24-2018 03:54 PM
IMPORTANT:
If you have more than 1 photo, then don't do the Revise and save. Only your 1 primary picture will be restored. Your others will be lost forever when (if) they get the fix implemented. I'm gonna wait it out a couple of days. This is already costing me money. I don't want it to cost me time too. Hope they fix this, otherwise I have to retake photos. The listings I have had up for a couple of months, I delete those pictures so I don't have them anymore. This really sucks.
Was wondering why sales had been a little slow. Now I know. It never ends with these glitches. I wish eBay would not do any improvements for like at least one whole year or more. Every time they implement a new change something tanks. Which is constant. So aggravating.
06-24-2018 04:28 PM - edited 06-24-2018 04:31 PM
Doing a revised and then submit didn't solve the problem. More than half of my listings are missing images. I can one see 1 image - the rest are gone.
06-24-2018 06:36 PM
06-24-2018 06:50 PM
06-24-2018 06:52 PM
are you saying multiple photos in one listing came back or on 1 photo per listing came back?
06-24-2018 06:53 PM
06-24-2018 07:08 PM
06-24-2018 08:45 PM
the workaround doesn't work, only work for the main picture, if you have more than one pictures in the list, rest of pictures will still be missing.
06-24-2018 09:49 PM
Hi everyone,
I've been advised that the issue with photos not appearing on relisted GTC items is now resolved.
Please let me know if you're still experiencing this issue.
Thanks.
Alan - eBay Community Manager
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06-24-2018 09:53 PM
06-24-2018 11:14 PM
I still only see the gallery image. The other images are still not showing up.
06-25-2018 12:02 AM
what about the lists that have lost pictures, will they be recovered? (hundreds of them and it will take a lots man power to fix them manually)
06-25-2018 12:19 AM
Is there a place that shows known ebay issues that are being worked on, and shows the status, so we know when it is supposed to be fixed, so we can check?
I was told in the last 24 hours that the issue had been escalated to level 2.
06-25-2018 03:07 AM
hi,my photos are missing on about 300-400 listings mostly the ones that say 27 days remaining and 26 days remaining,these paintings are wrapped in cling I'm physically challenged
it is very hard to re-photo especially the larger paintings.
will the missing photos be able to be recovered?
i understand revising brings back the gallery,many photos are very important.
please tell me if the missing photos can be recovered,so i know what i need to do
PLEASE
thanks
Yavis
06-25-2018 03:57 AM