04-25-2024 07:10 AM
When I try to add a new street address, the entry doesnt save. It just either reverts back to a blank or to the previous address. This happens when I select the street address from a drop down or when I just try to enter the address and click on another text entry area in the form.
Happens over mobile safari and chrome on my laptop.
04-25-2024 07:33 AM
Try using a different browser on your laptop to go here and update all your addresses:
https://accountsettings.ebay.com/uas/addresses
Be sure to delete any old addresses and make sure the correct address is set as your Primary Shipping address -- that is the address that should appear by default at checkout.
04-25-2024 08:08 AM
the form in the link you shared worked. thank you
04-25-2024 08:12 AM
You are most welcome. Hopefully eBay will fix whatever is going wrong with the eBay app or preventing you from selecting an address in your original browser at checkout.